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Dental Receptionist jobs in Bristol

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    • You will assist and support the practice in providing an efficient, professional and welcoming first point of contact (mainly by telephone but also face to face…
    • The Receptionist is the first point of contact within the home, ensuring that professional, high quality customer care is delivered in a consistent way and…
    • You will be expected to help patients get the right care at the right time by navigating them to the most appropriate clinician.
    • Excellent bonus system in place and pay rise once trained and competent.
    • The candidate should have excellent communication skills, be experienced with computers…
    • Whilst medical secretarial experience is advantageous, we are looking for someone who enjoys being involved in the wider operation of a busy business and is…
    • Proven experience in both dental nursing and reception duties within a dental practice setting.
    • Responding promptly to patient enquiries via phone, email, or in…
    • If you are looking for a new challenge where you see and support patients with their healthcare needs as an integral part of a GP practice, then this role is…
  • View similar jobs with this employer
    • The ideal candidate will play a crucial role in supporting the daily operations of our optical practice, ensuring that patients receive exceptional service and…
    • Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
    • To support with information on complaints, concerns and incidents, working with the relevant Manager to resolve them in effective and timely way.
    • Greeting patients and helping them feel welcome.
    • Full training towards a recognised dental nursing qualification.
    • Dental assisting: 1 year (preferred).
    • Welcome and assist patients both in-person and over the phone.
    • Flexibility to cover shifts between 8:00 AM and 8:00 PM, Monday to Friday, including covering…
    • To use initiative, judgement and decision-making skills in situations that arise on the unit daily and report any issues that may affect patient care and/or the…
    • Promoting a team environment and culture that is committed to executing a first-class service to our patients.
    • Recruitment of support and clinical staff;
    • We are ideally looking for a candidate with a dental receptionist background or someone with reception/front of house experience.

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Job Post Details

Patient Co-ordinator - job post

Whiteladies Medical Group
Bristol BS8 2PU
£12.74 - £13.55 an hour - Permanent, Full-time

Job details

Pay

  • £12.74 - £13.55 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Bristol BS8 2PU

Benefits

Pulled from the full job description

  • Annual leave
  • Free parking
  • Company pension
  • Cycle to work scheme
  • On-site parking

Full job description

Salary: £12.74-£13.55 per hour Subject to experience (£24,905-£26,488) Pay Review Pending

37.5 hours per week

25 days annual leave plus bank holidays

NHS Pension

We are looking for an enthusiastic, engaging and hardworking individual to join our friendly reception team.

We value the wellbeing of our team. Our full team (both clinical and non-clinical) meet for a morning huddle to aim for a good start to the day.

To support our staff who run/cycle to work we have a shower and secure bike storage.

Sustainability focused practice

Member of the highly functional Healthwest PCN

About Us

High-performing 16000 patient practice in the popular Clifton area of Bristol

  • 12 GPs (6 partners, 6 salaried)
  • Training practice with 3 established trainers, 2 training programme directors, one LMC member and a ICB Clinical Lead
  • Awarded the 2021 Academy GP practice prize by University of Bristol for undergraduate teaching
  • Involvement in clinical research

Full-time (37.5 hrs per week) Monday to Friday (Early - 8am-4pm /Late 10.30am-6.30pm rota)

Full induction programme - training buddy - full training given

Annual in-house appraisals

Cycle to work scheme

On-site parking

Air-conditioned offices

Job Summary:

You will assist and support the practice in providing an efficient, professional and welcoming first point of contact (mainly by telephone but also face to face) to all of WMG patients and visitors to the practice.

Main Responsibilities:

  • Assist the Patient Services Manager with monitoring and ensuring daily tasks are completed/up to date
  • Provide support and assistance to colleagues, Patient Services Manager and Operations Manager whenever appropriate
  • Provide assistance with mentoring new and existing colleagues and becoming a ‘buddy’ when appropriate
  • Actively promote and encourage excellent customer service within the team

Main roles:

  • Telephone Support – answer and deal with patient calls
  • Administration - document management, workflow, scanning, referrals,
  • Data entry of registrations, amendments and deductions
  • Deal knowledgeably and competently with urgent calls from patients and/or colleagues
  • IT – EMIS, Sentiers (Patient Triage System), EMIS workflow, Tasks, GP TeamNet, NHS Mail, Pharmacy referrals
  • Front Desk (rota system). Greeting patients and consulting with members of the practice team. Handling patient queries and assisting colleagues as and when appropriate
  • Unlocking and securing the building both in the morning and evening

Job Types: Full-time, Permanent

Pay: £12.74-£13.55 per hour

Benefits:

  • Cycle to work scheme
  • Free parking
  • On-site parking

Application question(s):

  • Please provide a covering letter detailing what relevant skills and experience you can bring to this role.

Experience:

  • Customer service: 2 years (required)
  • Administrative: 2 years (required)

Work Location: In person

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