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Desktop Support Engineer jobs in Cardiff

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    • As a full-time soldier, entry-level Communications Engineer in the British Army, you'll:
    • Join one of three focused trades: Information Services, Networks, or…
    • Windows 10/11 support and troubleshooting.
    • A mix of technical support and project work.
    • Providing 1st and 2nd line IT support to business customers.
    • Working in a supportive team, you’ll be providing support via telephone, remote support tools and at customer premises primarily supporting Microsoft Windows…
    • Applications are welcomed from all under-represented groups and support will be made available for all applicants as and when requested.
    • 1 year of IT support experience (preferred).
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    • NET and core infrastructure principles relevant to application support.
    • Previous experience in an Application Support Analyst or similar IT support role.
    • Minimum of two years’ experience in an IT support or similar role.
    • Respond to support requests within agreed timescales and manage multiple open tickets at the…
    • As a Repair Technician / Technical Support Engineer, you will become an integral part of the technical support team.
    • 21 days holiday (plus bank holidays).
    • The service engineer has a key role in keeping our customers connected whilst maintaining an outstanding customer service.
    • 25 days holiday plus bank holidays.
    • Funded counselling and physio support.
    • Assisting with telecoms and VoIP-related support queries.
    • Providing 2nd line remote support across a varied customer base…
    • Maintaining Service Desk processes, procedures and support documentation.
    • Providing high-quality support to users via telephone, email and face-to-face…
    • Provide technical support to end-users.
    • Document and track support tickets and resolutions.
    • Troubleshoot hardware and software issues.
    • Pay: £24,800.00 per year.
    • Team Collaboration: Ability to work effectively within geographically dispersed teams, share knowledge and support colleagues.
    • Provide technical support to Sysco's operating sites in the Designated Region.
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Job Post Details

The Army logo
IT & Communications Apprentice (No Experience Needed)
Cardiff
From £27,282 a year
Permanent, Full-time

Job details

From £27,282 a year
Annual leave
Permanent, Full-time
Cardiff

Full job description

Create a battle-winning cyber capability.

As a full-time soldier, entry-level Communications Engineer in the British Army, you'll:

  • Learn how to protect our frontline communications systems from cyber warfare threats
  • Join one of three focused trades: Information Services, Networks, or Infrastructure
  • Configure, deploy, and maintain operational and tactical communication systems
  • Engineer radios, satellite systems and computer networks
  • Build voice and data telecommunications networks
  • Earn an apprenticeship in Network Engineering or Cable Installing

To qualify, you must be between 16 years 6 months and 35 years 6 months, pass a basic fitness test, and have a grade C in GCSE Maths and grade D in GCSE English (or equivalent).

Set yourself up for life.

During your initial training, you'll earn £27,282. If you set your mind to it, you could reach Corporal within 5 years, earning £40,989.

You'll also receive 30 days' annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs, and free gym and sports facilities.

Get skills, get qualified, get confident.

You Belong Here.

Pay: From £27,282.00 per year

Work Location: On the road

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