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    • As a full-time soldier, entry-level Communications Engineer in the British Army, you'll:
    • Join one of three focused trades: Information Services, Networks, or…
    • Prior experience in a helpdesk or support role.
    • Log, track, and update support tickets in the IT service management system.
    • Network connectivity (Wi-Fi, VPN).
    • Confidential well-being and counselling support.
    • Experience in support Mac OS X devices.
    • This position requires a high level of professionalism while performing…
    • Delivering excellent customer service and ensuring timely resolution of support requests.
    • Providing first-line IT support to users via phone, email, and…
    • Day-to-day Service Desk support, including standard incident handling and request fulfilment, is managed by our third-party support partner.
    • Provide IT support and troubleshooting as needed to enhance operational efficiency.
    • We are currently in the process of recruiting Full-Time Field Service…
    • Act as the first point of contact via phone and email for customer support.
    • You will be the first point of contact for customers, coordinating service…
    • Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for…
    • Company pension scheme and wider financial wellbeing support.
    • Previous experience in an IT or telecoms support or delivery role.
    • Provide first and second-line IT support.
    • Manage support tickets and service requests through to resolution.
    • The IT Support Co-ordinator will provide reliable,…
    • To lead, develop, and manage the End User Compute (EUC) team, ensuring the delivery of high-quality, customer-focused IT services The role is accountable for…
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    • Core support hours are 9am–5pm, although you may occasionally need to support incident resolution or change activities outside these hours.
    • Provide first-line technical support for retail staff, assisting with hardware, software, and network issues.
    • Support basic network troubleshooting and maintain…
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    • Understanding of ITIL principles and their application within a support environment.
    • The position may require out-of-hours support when necessary.
    • Liaise with software vendors and escalate issues where higher-level support is required.
    • Oversee daily workload, delegate tasks, and ensure timely resolution of…

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The Army logo
IT Support Technician (No Experience Needed)
The Army
·
4.1
Glasgow
£27,282 a year
Permanent, Full-time
Apply on company site

Job details

£27,282 a year
Annual leave
Permanent, Full-time
Glasgow

Full job description

Create a battle-winning cyber capability.

As a full-time soldier, entry-level Communications Engineer in the British Army, you'll:

  • Learn how to protect our frontline communications systems from cyber warfare threats
  • Join one of three focused trades: Information Services, Networks, or Infrastructure
  • Configure, deploy, and maintain operational and tactical communication systems
  • Engineer radios, satellite systems and computer networks
  • Build voice and data telecommunications networks
  • Earn an apprenticeship in Network Engineering or Cable Installing

To qualify, you must be between 16 years 6 months and 35 years 6 months, pass a basic fitness test, and have a grade C in GCSE Maths and grade D in GCSE English (or equivalent).

Set yourself up for life.

During your initial training, you'll earn £27,282. If you set your mind to it, you could reach Corporal within 5 years, earning £40,989.

You'll also receive 30 days' annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs, and free gym and sports facilities.

Get skills, get qualified, get confident.

You Belong Here.

Pay: From £27,282.00 per year

Pay: £27,282.00 per year

Work Location: In person

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