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    • Customer Care and Growth Executive*.
    • Salary £28,500 plus bonuses.
    • Full Time Monday to Friday 9.00am to 5.30pm.
    • Managing leads - tracking and generation.
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Job Post Details

Customer Care and Growth Executive - job post

Digiden Ltd
3.7 out of 5 stars
Rooks Bridge BS26
From £28,500 a year - Permanent, Full-time

Job details

Pay

  • From £28,500 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Rooks Bridge BS26

Full job description

Customer Care and Growth Executive

Salary £28,500 plus bonuses

Full Time Monday to Friday 9.00am to 5.30pm

Location: Rooksbridge, North Somerset

We are a fast growing new media business and are delighted to be recruiting a new member to our team to assist in the growth and continued success.

Job Role: Customer Care and Growth Executive

Main Duties:

  • Prospective customer demonstrations – remote
  • Existing customer demonstrations – remote
  • Sales order processing
  • Managing leads - tracking and generation
  • Customer service and support
  • Diary management
  • Marketing support
  • Process and procedures upkeep and management
  • Answer incoming calls and manage as appropriate
  • Internal/External communication updates as required
  • Occasional attendance of UK based tradeshow
  • General office duties as required and are within the scope, spirit and purpose of the job

Knowledge and Skills

Essential:

  • Previous customer facing or sales experience (including retail and/or hospitality sectors)
  • Can use standard office computer applications - Microsoft Office, Excel, Word, Outlook & PowerPoint
  • Be able to complete some routine and non-routine tasks in an office environment
  • Be able to plan and organise both familiar and new tasks
  • Can produce and respond to detailed written and oral communication in an office setting
  • Ability to use a problem-solving approach to respond appropriately to a wide range of enquiries
  • Use a range of numerical and graphical data for the office environment
  • Able to work on own initiative or with others on tasks with minimum supervision
  • Show an awareness of others’ roles, responsibilities
  • Strong organisational skills

Desirable

  • Knowledge and understanding of office procedures and terminology
  • Knowledge of the dental sector
  • Knowledge of the veterinary sector
  • Understanding of digital media
  • Understanding of consumer marketing
  • Experience of b2b sales
  • UK clean and current driving licence

Pay: From £28,500.00 per year

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

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