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Director of Merchandising (Planning & Forecasting) - job post

3.6 out of 5
West London
Responded to 75% or more applications in the past 30 days, typically within 4 days.
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Job details

Here’s how the job details align with your profile.

Job type

  • Full-time


West London

Full job description

Thank you for your interest in joining our team! Qurate Retail Group comprises six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.
The Opportunity
We are looking for a Director of Merchandising (Planning & Forecasting) at QVC UK based in West London. Reporting to the VP of Merchandising and Planning, You will lead a team of commerce focused disciplines whose main purpose is to meet budgetary expectations of gross orders, product profitability and inventory, on all QVC Platforms (All TV Channels & Digital) through the optimization and management of product and promotion. The Director is also responsible for overseeing commercial planning and forecasting working closely with the Finance division.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively, engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewellery – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. Worldwide, QVC reaches more than 200 million homes via our 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages. In 2021, QVC International served 4.7 million customers and has more than 7,000 team members in the U.K., Germany, Japan, Italy, Poland and China.
Your Impact
  • You will improve supporting processes to increase productivity, reduce costs or improve time management within the division. Some examples include Business Strategy Workflow, TSV process, Inventory Planning process, current planning processes.
  • You'll manage the development of the tools that support these processes, in addition to influencing the development of IT systems and platforms (e.g. PIM, EPS)
  • You will also improve the multi-platform planning tool and capabilities development, and use of smart support to lead efficiency eg advanced analytics, RPA and AI.
  • You will lead a team of multiple disciplines of Merchandise Planning, Programming and Category Planning Management.
  • You'll partner with the following individuals & departments:
  • International Leader – as part of financial outlook and review processes
  • Market Leader – communication of forecasting and sales projections
  • Members of the SMT – to communicate business information
  • Directors within Commerce & Platforms – to align on operational and strategic topics
  • Broadcasting – Category Production, Studio Operations & Guest Management
  • Buying – working with Directors and team members to influence product and category commercial decisions
  • Finance – working to align commercial planning & forecasting on monthly basis and budget process
  • IS&T – to ensure the development of systems which support the sales and execution of the department functions
  • Merchandise Operations and Logistics – regarding inventory decisions
What You Bring
  • You will manage the present while anticipating the future
  • You will Improve current processes
  • You will make the right decisions at the right time
  • You know how to apply lessons learned
  • You'll inspire innovation in service of QVC International vision
  • You can engage & Develop Teams – Inspire others, communication, provide coaching & feedback
  • You thrive in a demanding and changing environment
  • You're curious to learn every day – seek information, apply new ideas
  • You will build relationships for shared success, lead with empathy
  • You apply business knowledge to solve problems
  • You ensure accountability for delivering results
#LI-KH2 #LI-Hybrid #Hybrid
Join us as we enrich life’s everyday moments – including yours. Apply today!
If you enjoy being a part of a team, creating experiences and delighting customers, it’s so you. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate
flexible working options, our Qurated community
, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation and great benefits, employee assistance/wellbeing programmes, and much more. With friendly teams, ambitious projects and fast-moving careers, working with us - it’s so you!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at
for assistance. QVC UK is a Disability Confident employer and operates a
Guaranteed Interview Scheme
. For any UK based roles - if you’d like to be considered under this scheme, please indicate this on the application form.
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