Digital Marketing jobs in Cornwall

LadiesOnlineGolf.com & Teepeg.com

Location: St Austell, Cornwall, PL25 4FD
Job Type: Full-time or Part-time
Salary: Competitive, dependent on experience
Working Arrangement: Office-based
Benefits: 20 days' paid annual holiday plus bank holidays (full-time), company pension scheme

About Us

LadiesOnlineGolf.com and Teepeg are two online retail businesses serving customers through our e-commerce websites. We are a small, friendly team looking for an enthusiastic, creative and organised Digital Marketing & E-commerce Assistant to join us and help develop our online presence, marketing activities and customer experience.

Working within a small team, you will have the opportunity to get involved in many different aspects of the business, contribute your own ideas and make a real difference. We are looking for someone who is proactive, flexible and happy to roll up their sleeves, take ownership of their work and support colleagues when needed.

Digital marketing will be at the heart of this role, with a particular focus on email marketing through Klaviyo, social media marketing and creating engaging content to promote our products, attract customers and increase online sales.

Alongside marketing, you will play an important role in maintaining our websites, assisting customers and supporting the day-to-day running of both businesses.

This is an ideal opportunity for someone who enjoys variety, likes working as part of a close-knit team and wants to see the direct impact of their work on two online retail businesses.

About the Role

We are looking for someone with previous marketing experience who is confident using computers and digital platforms, has a creative eye and enjoys working across a variety of tasks.

Your main responsibilities will be email marketing, social media management and content creation, helping to keep our marketing activity consistent and effective across both businesses.

You will also be involved in website updates, customer service and general office duties, so being organised, adaptable and comfortable managing different priorities is important.

We are looking for someone who can bring fresh ideas, work independently when required and help us continue to grow our online businesses.

Key Responsibilities1. Email Marketing – Klaviyo

Email marketing will be one of your main everyday responsibilities.

• Creating, designing and scheduling regular email marketing campaigns using Klaviyo.
• Producing engaging newsletters, promotional emails, product announcements and seasonal campaigns.
• Planning email campaigns around new products, special offers, promotions and important retail dates.
• Creating visually appealing emails that reflect each brand and encourage customers to visit our websites.
• Maintaining and improving automated email flows, including welcome emails, abandoned basket reminders and customer follow-ups.
• Supporting customer segmentation and ensuring email communications are relevant to the intended audience.
• Monitoring campaign performance, including open rates, click-through rates and sales generated.
• Testing different subject lines, content and layouts to improve engagement.
• Identifying opportunities to encourage repeat purchases, improve customer retention and increase online sales.

We are looking for someone who understands the value of consistent email marketing and enjoys creating campaigns that deliver results.

2. Social Media Marketing & Content Creation

You will help manage and develop the social media presence of both LadiesOnlineGolf.com and Teepeg.

• Planning, creating and scheduling regular social media content.
• Keeping social media accounts active, engaging and up to date.
• Creating posts to promote products, new arrivals, offers, promotions and seasonal campaigns.
• Sourcing, preparing and editing product imagery and marketing content.
• Developing creative ideas to increase engagement, followers, website traffic and sales.
• Supporting social media campaigns and coordinating content with email marketing and website promotions.
• Monitoring engagement and identifying which types of content perform best.
• Keeping up to date with relevant social media trends and marketing opportunities.
• Maintaining a consistent brand image across social media channels.
• Responding to comments and messages where appropriate.

We would particularly welcome someone with a creative eye who enjoys developing fresh ideas and understands how social media can help grow an online retail business.

3. Website & E-commerce Management

You will help ensure both websites remain accurate, attractive, engaging and up to date.

• Updating website content, product listings, descriptions and pricing.
• Adding new products and uploading product imagery.
• Ensuring product pages are accurate and professionally presented.
• Supporting website promotions, seasonal campaigns and special offers.
• Checking website content and identifying areas for improvement.
• Coordinating website updates with email and social media campaigns.
• Helping improve the online shopping experience and identify opportunities to increase sales.

Previous experience with e-commerce websites, product management or content management systems would be beneficial.

4. Customer Service

Providing excellent customer service is an important part of the role.

• Responding to customer enquiries by email and other communication channels.
• Assisting customers with product questions, orders, deliveries, returns and general enquiries.
• Providing friendly, professional and timely responses.
• Helping resolve customer issues and escalating matters when necessary.
• Maintaining a positive customer experience across both businesses.

You should be confident communicating with customers and take pride in providing a helpful and professional service.

5. General Office & Business Support

As this is a varied, hands-on position within a small team, you will also assist with the everyday running of both businesses.

• Undertaking general office administration and keeping information organised.
• Supporting day-to-day operational tasks as required.
• Assisting with product imagery, content preparation and marketing materials.
• Helping coordinate promotional activities across both businesses.
• Managing competing priorities and ensuring tasks are completed efficiently.
• Supporting colleagues and other areas of the business when required.

We are looking for someone who enjoys variety and understands that flexibility and a practical, team-focused approach are important in a small business environment.

6. PPC & Paid Digital Advertising

Experience with pay-per-click (PPC) advertising would be a bonus, although it is not essential for the role.

• Assisting with paid advertising campaigns where required.
• Supporting campaigns through platforms such as Google Ads and paid social media.
• Helping monitor advertising performance and identify opportunities for improvement.
• Reviewing campaign results and supporting efforts to improve website traffic and sales.
• Coordinating paid advertising with email and social media marketing activities.

Knowledge of Google Ads, paid social campaigns or online advertising analytics would be an advantage, but we do not expect every applicant to have PPC experience.

About You

We are looking for someone who is enthusiastic about digital marketing and enjoys combining creativity with practical business responsibilities.

Essential Skills & Qualities

• Previous experience in digital marketing, email marketing, social media marketing or a related marketing role.
• Good computer skills and confidence using online platforms.
• Strong written English and an eye for detail.
• Good organisational skills and the ability to manage multiple tasks.
• A creative approach to marketing and content creation.
• The ability to work independently, use initiative and manage your own workload.
• An understanding of how digital marketing can increase brand awareness, customer engagement and online sales.
• Excellent communication skills and a friendly, professional approach to customer service.
• A positive attitude, willingness to learn and a hands-on approach.
• The ability to work as part of a small team and help with different tasks when needed.

Desirable Experience

Experience in the following areas would be particularly advantageous:

• Klaviyo email marketing, including campaign creation, customer segmentation and automated flows.
• Social media management, content creation and scheduling.
• E-commerce website management and product listings.
• Product photography, image editing and digital content creation.
• Email marketing and social media performance reporting.
• PPC advertising, Google Ads or paid social media campaigns.
• Online retail marketing and promotional campaigns.

PPC experience is desirable but not essential. We are primarily looking for someone with good marketing skills, creativity and the ability to manage regular email and social media activity.

Experience with golf products or an interest in golf would be an advantage but is not essential.

What We Offer

• A varied role with digital marketing at its core.
• The opportunity to work across two online retail businesses.
• The chance to take ownership of email marketing and social media activities.
• Opportunities to develop your digital marketing and e-commerce skills.
• A friendly, close-knit working environment.
• The opportunity to contribute ideas and make a real difference to the growth of both businesses.
• Competitive salary, dependent on experience.
• 20 days' paid annual holiday plus bank holidays for full-time employees.
• Company pension scheme.

Part-time holiday entitlement will be calculated on a pro-rata basis according to contracted hours, where applicable.

Working Hours & Arrangements

Location: St Austell, Cornwall, PL26 6UZ
Working arrangement: Office-based
Salary: Competitive, dependent on experience

Full-time position:

• Monday to Friday, 9:00 am to 5:00 pm.
• 20 days' paid annual holiday per year, plus bank holidays.
• Company pension scheme.

Part-time position:

• We are also happy to consider part-time applicants.
• Working days and hours will be discussed and agreed at interview.
• Annual leave entitlement will be calculated on a pro-rata basis according to contracted hours, where applicable.
• Company pension scheme, subject to applicable eligibility requirements.

How to Apply

If you are creative, organised and passionate about digital marketing, email campaigns and social media, we would love to hear from you.

Please submit your CV along with a brief covering note outlining your relevant experience and why you would be a good fit for the role.

If you have experience using Klaviyo, managing social media accounts, creating marketing campaigns or working with e-commerce websites, please highlight this in your application.

Examples of previous marketing work, email campaigns or social media content would also be welcome.

We look forward to hearing from you!

Pay: £12.71-£14.50 per hour

Expected hours: No more than 40.0 per week

Benefits:

• Casual dress
• Company pension
• Free parking

Work Location: In person