Direct Payments Support Worker jobs

Join our expanding team as a Community Support Worker (Bank) by the end of November 2026 and receive a £200 onboarding bonus payment!*

Can you bring patience, integrity and excellence to every shift? Support vulnerable individuals to live fulfilling lives; at home, in the community, and beyond.

Job Title: Community Support Worker (Bank)
Location: Various across Norfolk and Suffolk
Contract Type: Bank/Casual basis
All shifts vary in length, suitable for those seeking flexible work supporting in the community
Pay Rate: From £15.129 per hour inclusive of rolled up holiday pay (Equal to £13.50 per hour excluding holiday pay)
Benefits:

• Enhancements for weekends, nights and bank holidays (earn up to £23.53 per hour inclusive of rolled up holiday pay)
• Dedicated in house training to support you in your new role
• Mileage reimbursed for travel, including home to care packages
• Access to the JMR Benefits portal including access to high street discounts, discounted gym memberships, EAP, health and wellbeing guidance

About You:

As a Community Support Worker, you will be providing dedicated support to children, young people and adults with a range of disabilities, disorders, impairments and difficulties based within their family homes and out in the community.

You will need to be resilient, patient, and committed to providing high quality care, all whilst ensuring safeguarding is at the forefront of all decisions made.

As the role requires you to travel around the community, the post holder must have a valid UK driving licence and access to their own car. The role will require you to complete sleep ins as and when required to ensure continuity of care.

Requirements:

To apply for our Community Support Worker role, you will need:

• To be confident in delivering high quality care
• Good level of communication, both written and verbal
• Good level of IT competency

About JMR Healthcare
JMR Healthcare is a leading care provider in the East of England, supporting children and adults with learning disabilities, autism, and mental health needs. Founded by a frontline support worker, our roots are in compassionate, person-centred care — and that remains at the heart of everything we do.

We offer residential care, support, crisis response, and accredited training, with a reputation for excellence and rapid mobilisation of care packages. As a Residential Support Worker, you’ll be part of a team that lives by our values: Compassion, Excellence, Integrity, and Courage — making a real difference in the lives of those who need it most.

About our Community Support Worker

JMR Healthcare’s Community Support Worker team provides tailored Support Services, helping families navigate challenging circumstances with compassion and professionalism.

Support Workers are guided by our experienced Community Care Managers, ensuring every care package is safe, responsive, and person-centred. Whether supporting individuals or entire families, the CMS team embodies our core values — Compassion, Excellence, Integrity, and Courage — in every action.

In addition to our competitive salary, we also offer:

• A Healthcash Plan (provided by SimplyHealth) providing access to a GP 24/7, discounted gym membership, money back on health costs, and discounts for highstreet and online shopping.
• Employee Assistance Programme (EAP).
• Salary sacrifice pension scheme.
• Regular company events, including our Summer Fun Day for you and your family and our Annual Christmas Awards Evening.

Ready to Join Us?

If you’re passionate about supporting meaningful work and thrive in a values-led environment built on Compassion, Excellence, Integrity, and Courage, we’d love to hear from you.

Submit your application through the portal. If you would like a confidential conversation about this role, please contact a member of the Recruitment Team on recruitment@jmrhealthcareagency.co.uk.

Essential Information for Candidates:

JMR Healthcare LTD and JMR Recruitment LTD are committed to safeguarding and promoting the welfare of our children and young people by keeping them safe, and we expect all our staff to share in this responsibility.

The JMR Safer Recruitment Policy follows the guidance set out by Schedule 2 of the Children’s Homes (England) Regulations 2015, where all offers of employment, and engagement, are subject to an Enhanced DBS Check with Adult & Child barred list checks and other pre-employment checks to confirm suitability to work with children and young people.

This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.

Please note, we do not offer sponsorship.

* Closing date for applications: We will review candidates as and when applications are received and reserve the right to close this job advert early. It is therefore advised that you submit your application as soon as possible to avoid disappointment.

*Those joining the bank will be required to complete all training and a minimum number of day-time shift hours before the joining bonus is paid. Those joining as an employee will receive this within their first pay (pro rata for part-time). Full T&Cs apply.

#CS

Pay: £13.50 per hour

Benefits:

• Casual dress
• Free parking
• On-site parking

Work Location: In person