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    • Mobilisation of new contracts, ensuring full operational readiness and compliance.
    • Digital adoption across sites, ensuring accurate reporting and effective use…
    • Additional annual leave with length of service.
    • On top of pay,we offer:
    • Minimum 2 years’ experience as a General Manager at a site with weekly turnover of £30k…
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    • Ensure development and retention of accounts and maximise commercial opportunities.
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    • This is a senior leadership position with responsibility for all aspects of clubhouse hospitality, including bar and restaurant operations, food and beverage…
    • 28 days holiday, inclusive of bank holidays, which increases with length of service.
    • Added protection of our pension, health cash plan and life assurance…
    • The timing of the program will depend on your rate of progress and a suitable House becoming available.
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    • Balanced rota,with a variety of daytime and evening shifts.
    • Staff discount of up to 50% across Studio Paskin venues.
    • Up to £2,000 Employee Referral Scheme.
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    • A mixture of morning, daytime and evening shifts.
    • 45 Hours Per Week | 5 Days Per Week.
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    • We’re growing fast, and we’re looking for an experienced Operations Manager to oversee a portfolio of schools, supporting our teams and ensuring exceptional…

Job Post Details

Senior Operations Manager
HCL – Hertfordshire Catering Limited
·
3.1
Hitchin
£43,591 - £49,014 a year
Permanent, Full-time
Apply now

Job details

£43,591 - £49,014 a year
Referral programme, Financial planning services, Employee discount, Life insurance, Employee assistance programme, Store discount, Company pension, Health & wellbeing programme
Permanent, Full-time
Hitchin

Full job description

Senior Operations Manager within Catering Sector

Salary Range: £43,591 - £49,014 per Annum (DOE)

Car allowance: £2,000 per Annum

Hours: Full-time, 37 hours per week

Lead High‑Quality Operational Delivery Across a Multi‑Site Catering Portfolio

Are you an experienced multi‑site operations leader who thrives on delivering exceptional food, service and safety standards? HCL is seeking a Senior Operations Manager to oversee a portfolio of primary and secondary school contracts in leading Operations Managers and ensuring schools receive high‑quality, nutritious and engaging food experiences.

This role covers the following areas: Hitchin, Luton, Bedford

What a Senior Operations Manager will lead

  • Operational performance across a large multi‑site portfolio, ensuring consistent food, service and safety standards.
  • A team of Operations Managers and mobile workforce, providing coaching, development and performance oversight.
  • Strategic relationships with clients, acting as a senior escalation point for service reviews and queries.
  • Commercial performance, including food and labour cost control and contract retention.
  • Mobilisation of new contracts, ensuring full operational readiness and compliance.
  • Digital adoption across sites, ensuring accurate reporting and effective use of company systems.

What a Senior Operations Manager will Bring

  • Experience leading multi‑site operations in education or contract catering.
  • Strong commercial acumen including pricing, contract variations and budgeting.
  • Ability to build senior client relationships and deliver solutions that balance value and sustainability.
  • Proven people leadership with experience developing managers and chefs.
  • Knowledge of Food Safety, Health & Safety, safeguarding and compliance requirements.
  • A proactive, organised and resilient approach in a fast‑paced environment.
  • Full UK driving licence and willingness to travel widely across the region.

Why Join HCL as a Senior Operations Manager

  • Competitive salary
  • Generous holiday entitlement
  • Car allowance £2,000 per annum
  • Good pension scheme
  • Life assurance & Employee Assistance Programme
  • A values‑driven organisation committed to quality, innovation and community
  • Strong focus on personal development and leadership growth

Apply Now

If you’re a forward‑thinking Senior Operations Manager - operational leader who enjoys driving performance, inspiring teams and delivering outstanding customer outcomes, we’d love to hear from you.

Pay: £43,591.00-£49,014.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Financial planning services
  • Health & wellbeing programme
  • Life insurance
  • Referral programme
  • Store discount

Experience:

  • managing multiple sites: 2 years (required)

Work Location: In person

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