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Doctors Receptionist jobs in Coventry

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    • Please note interviews will be held on 1st and 2nd July.
    • This is a full-time 40 hours per week, permanent position working Tuesday to Saturday.
    • Receptionist responsibilities include answering calls, greeting, and assisting patients, managing surgery emails, carrying out administrative tasks, and…
    • Job Type:* Part-time with potential for full time.
    • Salary:* Competitive, based on experience.
    • We would kindly request that any candidates applying for the role…
    • Previous receptionist experience is desirable (at least 1 year), preferably in the NHS.
    • The successful candidate will be required to cover holidays and sickness…
    • The successful candidate will be the first point of contact for visitors and callers, providing excellent customer service and ensuring smooth administrative…
    • This role offers an excellent opportunity for individuals with a passion for administrative excellence and patient care.
    • Dental Receptionist/Nurse– Full-Time*.
    • Booking appointments & handling patient enquiries.
    • Supporting the clinical team as needed.
    • The Dental Patient Concierge plays a critical role in creating an exceptional patient experience by managing the front desk, welcoming patients, and ensuring…
    • Dental receptionist / nurse: 5 years (required).
    • This role is suited to an experienced dental receptionist / dental nurse who can confidently step into a busy…
    • Edgbaston Village, Birmingham In person.
    • Pay from £14 per hour depending on experience.
    • You will be the first point of contact for our clients and you…
    • Able to dispense, advise and provide excellent customer care.
    • Manage and work between 2 stores.
    • Organisation skills, management skills, achieving targets.
    • Providing administrative support to the safeguarding lead with safeguarding policies and protocols, including attending MDT meetings where appropriate and…
    • The role is a vital element of the practice at being the first point of contact with patients and visitors via the telephone as well as face to face.
    • This position requires a proactive individual who can manage multiple tasks efficiently while maintaining a high level of professionalism.
    • Our medical receptionist team are the first point of contact for patients and visitors to the practice both in person and on the phone.
    • Pay: £12.71 per hour.

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Job Post Details

Patient Coordinator - job post

Midland Health
Birmingham B16 8SP
£27,560 a year - Permanent, Full-time

Job details

Pay

  • £27,560 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekend availability
  • Day shift

Location

Birmingham B16 8SP

Benefits

Pulled from the full job description

  • Annual leave
  • Employee discount
  • Sick pay
  • Free parking
  • Additional leave
  • Private medical insurance
  • Free flu jabs

Full job description

Patient Coordinator

Please note interviews will be held on 1st and 2nd July

Salary: £27,560 per annum (£13.25 per hour)

Are you a people person? Are you passionate about providing excellent customer care? Do you want a role where you can make a real difference? Do have an interest in private healthcare?

Midland Health is a leading Private GP and Consultant Clinic in the Midlands. Our flagship clinic is based in Edgbaston, where this role will be located. This is a customer-facing position, providing a warm welcome to everyone attending our clinic. Whether at the front desk or responding to telephone and email enquiries, your upbeat and positive personality will shine through, helping to put our patients at ease.

We are seeking a highly motivated Patient Coordinator to join our small and welcoming reception team.

This is a full-time 40 hours per week, permanent position working Tuesday to Saturday. Shifts will be worked between 8.00am and 9pm Tuesday to Friday, and 8.00am to 4.30pm on Saturdays. Please note that Saturday working is a requirement of this role.

The ideal applicant will have excellent literacy and IT skills, outstanding interpersonal skills, and a genuine commitment to delivering exceptional patient care. It is important that you understand and embrace the responsibilities of the role.

As this position is focused on engaging with patients, both by telephone and face-to-face, we require someone who is calm, courteous, professional and an excellent communicator. You should be able to work on your own initiative, remain organised in a busy environment, and provide an exceptional level of customer service at all times.

Previous customer service experience is essential, and GP reception experience would be an advantage.

Main duties include:

  • Reception duties, including meeting and greeting patients and taking payments.
  • Checking invoices ahead of appointments and ensuring all items invoiced after the appointment.
  • Answering telephone calls and dealing with a range of patient enquiries.
  • Booking appointments and follow-up appointments (lead generation).
  • Processing prescription requests.
  • Supporting GPs and Consultants during clinics.
  • Scanning and uploading documents.
  • Processing referrals to external agencies.
  • Using the in-house patient management system.
  • Responding promptly to email enquiries.
  • Maintaining accurate patient records.

In return, you'll benefit from working in a modern, high-quality clinical environment with a supportive team and an excellent benefits package.

Benefits:

  • Enhanced annual leave entitlement.
  • Training and Development in the role.
  • Enhanced sick pay scheme.
  • Free on-site parking.
  • Company events.
  • Employee discounts on private healthcare.
  • Free flu vaccinations.

Schedule:

  • Tuesday to Saturday
  • Weekend availability (Saturday)
  • Day shifts

Job Types: Full-time, Permanent

Pay: £27,560.00 per year

Benefits:

  • Additional leave
  • Sick pay

Experience:

  • GP or Medical Reception: 1 year (required)
  • Customer service: 1 year (required)

Work Location: In person

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