Doctors Surgery jobs in Loughborough

Practice Administration Assistant

Responsible to:

Practice Manager and Partners

Main Purpose:

To ensure the smooth running of the practice operational and administration systems and functions, and provide cover and support to the practice administration team.

Main Responsibilities:

To carry out practice administrative tasks on a day to day operational basis ensuring that services are delivered:

· In a coordinated and efficient manner.

· To work with other administrators and healthcare professionals to provide a first class service to our patients. Provide the first point of contact for patients and other stakeholders/visitors (either face to face or on the telephone) and provide administrative support.

· In accordance with the service specification and clinical key performance indicators.

· In line with national, local and organisational priorities in order to affect good access for patients and to maximize activity and opportunity.

Main duties:

1. Ensure incoming documents and test results are scanned to patient records and referred to appropriate clinician for action.

2. Ensure medication reviews are arranged by maintaining an accurate recall system

3. Administration and computer inputting

4. Scanning Private Medical Attendant (PMA)/General Practitioner Reports (GPR) onto the system and recording information/dealing with queries relating to PMAs/GPRs.

5. Responding to Subject Access Requests (SARs) in accordance with GDPR

6. Processing prescription requests, managing prescription-related queries and ensuring requests are actioned and forwarded appropriately in accordance with practice procedures.

7. Organising copies of medical records requested by solicitors, etc. Documenting all paperwork for the doctors and passing it to them.

8. Scanning miscellaneous patient reports onto the computer.

9. Producing invoices for reports and chasing outstanding payments.

10. Reconciling incoming cheques received and filing invoices.

11. Have knowledge of responsibility regarding Health and Safety at Work Act.

12. Have knowledge of the roles of others within the immediate team, to enable cover to be provided due to sickness or annual leave.

13. Any other duties seen to be necessary by the post holder or practice management.

Job Type: Part-time

Pay: £12.75 per hour

Expected hours: 32.5 per week

Benefits:

• Company pension
• Sick pay

Ability to commute/relocate:

• Loughborough LE11 2AG: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative: 1 year (required)

Work Location: In person