Dog jobs in Haslemere

Job Title: Front of House Supervisor

Location: Between Haslemere and Milford in the village of Brook, GU8 5UJ

About Us:

The Dog and Pheasant is a charming 16th Century country pub nestled in the heart of Surrey. We pride ourselves on delivering a warm and inviting atmosphere, coupled with excellent service and a menu that celebrates local, seasonal ingredients. Our commitment to providing a memorable experience for our guests is at the heart of everything we do.

Position Overview:

We are seeking a dynamic and enthusiastic Front of House Supervisor to join our dedicated team. You will play a key role in ensuring the smooth operation of the pub, overseeing the service team, and contributing to the overall success of our establishment.

Responsibilities:

· Manage and lead the front-of-house team to deliver exceptional customer service.

· Ensure the smooth running of daily operations, including opening and closing procedures.

· Supervise and coordinate staff during service hours, providing guidance and support.

· Handle guest inquiries, concerns, and feedback with professionalism and efficiency.

· Assist with staff training and development to maintain high service standards.

· Oversee stock levels and participate in inventory management.

· Collaborate with the kitchen team to ensure seamless communication and service flow.

· Uphold health and safety standards, including hygiene, cleanliness, and compliance.

· Contribute to the creation and maintenance of a positive working environment.

Requirements:

· Previous experience in a supervisory or leadership role within the hospitality industry essential

· Strong communication and interpersonal skills.

· Exceptional customer service and problem-solving abilities.

· Ability to work in a fast-paced environment and remain calm under pressure.

· Knowledge of food and beverage operations, including bar service.

· Familiarity with health and safety regulations.

· Positive attitude, proactive approach, and a passion for delivering a memorable guest experience.

Benefits:

· Competitive salary based on experience.

· Staff discounts on food and beverages.

· Opportunities for career growth and development.

· Friendly and supportive working environment.

If you are a hospitality professional with a passion for creating memorable experiences, we would love to hear from you.

Job Type: Full-time

Pay: From £11.50 per hour

Expected hours: 25 – 35 per week

Additional pay:

• Tips

Benefits:

• Company pension
• Discounted or free food

Work Location: In person

Reference ID: FoH Supervisor