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    • As a Pet Travel Specialist, you’ll play a vital role in arranging and managing the relocation of pets from the UK to international destinations.
    • View all PBS International Ltd jobs - Crawley jobs - Travel Consultant jobs in Crawley
    • Salary Search: Pet Travel Specialist – Air Exports (PETS) salaries in Crawley
    • The successful candidate will be responsible for working closely with WO's / bailiffs to attend properties for restraint and repossession work.
    • You must be passionate about animal welfare, hard working, a team player and ideally with at least a level three qualification in animal care as well as…
  • Could you foster a puppy? We are looking for volunteer puppy fosterers who can provide a loving home for one of lovely labrador puppies. *There is no cost…
    • Provide a high-quality dog walking service.
    •  Know their area and local dog walking spots.
    •  Understand special requests and specific conditions for each dog.
    • This is a practical, varied role for someone who genuinely enjoys working with animals and takes pride in maintaining high standards of care.
    • Full Time: 40 hours per week (with the expectation of weekend and evening work as per rota).
    • Taking responsibility for our Flagship Greyhound Homing Centre, you…
    • A dog-friendly home with direct access to a secure garden.
    • Provide a loving, dog-safe home for short-term stays.
    • This is a field-based role with daily travel across East and West Sussex.
    • You may occasionally be required to travel into Kent and surrounding areas.
    • Previous dog handling experience is a bonus but absolutely not essential.
    • Applications through Indeed alone will not be progressed.*.
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    • Minimum of 30 hours/week.
    • Learning and following direction from a grooming trainer.
    • Assist in ensuring excellent salon presentation is maintained and high…
    • Yonder combines credit or debit in one membership, designed to be fair, flexible, and actually enjoyable to use.
    • You’d rather close the deal and walk away.
  • View similar jobs with this employer
    • 40 hours per week - working 5 days a week.
    • Able to groom and style all breeds of dogs to the highest standard.
    • Overseeing the running of the spa.
    • Yonder combines credit or debit in one membership, designed to be fair, flexible, and actually enjoyable to use.
    • £29,000 - £47,000 stock options.
    • The dog is with you throughout their time in the salon from entrance to exit.
    • If a dog takes 3 hrs, then thats how long you book it in for.

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Pet Travel Specialist – Air Exports (PETS)
PBS International Ltd
Charlwood Road, Crawley RH11 0PT
£26,500 - £29,000 a year
Full-time
Apply now

Job details

£26,500 - £29,000 a year
Sick pay, Bereavement leave, Free parking, Company pension, Casual dress, Free flu jabs, On-site parking
Full-time
Monday to Friday
Charlwood Road, Crawley RH11 0PT

Full job description

*UK only - in office role* - Lowfield Heath, Crawley, RH11 0PT

Hours of Work

  • Monday to Friday
  • 9:00am – 6:00pm
  • 1-hour unpaid lunch break
  • 40 hours per week

As a Pet Travel Specialist, you’ll play a vital role in arranging and managing the relocation of pets from the UK to international destinations. You will be the key point of contact for clients, guiding them through the process and ensuring their pets travel safely and comfortably.

Key Responsibilities

  • Provide quotations, advice, and travel information to potential and current clients.
  • Plan and coordinate pet relocations from start to finish.
  • Communicate with customers via phone and email on a daily basis.
  • Book flights with airlines and prepare required travel documentation.
  • Liaise with third parties such as kennels, catteries, and veterinary practices.
  • Ensure compliance with airline requirements and destination country regulations.
  • Maintain accurate records and uphold company standards throughout the pet’s relocation journey.

What We’re Looking For

Essential Skills & Attributes:

  • Strong communication skills (verbal and written)
  • Excellent organisation and time management abilities
  • High attention to detail and accuracy
  • Ability to stay calm and think clearly under pressure
  • A compassionate, customer-focused mindset
  • Confidence and a reassuring presence when dealing with clients
  • A genuine love for animals (owning pets is a plus)

Experience & Requirements:

  • Previous experience in pet travel, freight, exports, or customs is advantageous; alternatively, a strong willingness to learn and a proactive attitude are highly valued.
  • Office-based customer service experience
  • Competency in Microsoft Word and Outlook (Excel a plus)
  • Strong English literacy, spelling, and grammar

What We Offer

  • Company laptop
  • Company pension (after probation)
  • Monthly tiered performance-based bonus
  • On-call weekend/evening cover (with additional pay, shared across the team)
  • On-call phone provided
  • A supportive, animal-loving team environment

Visit our website to learn more: www.pbspettravel.co.uk

Pay: £26,500.00-£29,000.00 per year

Benefits:

  • Bereavement leave
  • Casual dress
  • Company pension
  • Free flu jabs
  • Free parking
  • On-site parking
  • Sick pay

Work Location: In person

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