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Job Post Details

Kennel & Cattery Duty Manager - job post

Naptha Boarding
Shilo Way, Awsworth NG16 2BF
Up to £25,000 a year - Permanent, Full-time

Job details

Here’s how the job details align with your profile.

Pay

  • Up to £25,000 a year

Job type

  • Full-time
  • Permanent

Shift and schedule

  • 12 hour shift
  • Weekend availability

Location

Shilo Way, Awsworth NG16 2BF

Benefits
Pulled from the full job description

  • On-site parking

Full job description

Naptha Boarding is a successful and well-regarded animal boarding facility just outside Nottingham. This is a fantastic opportunity for a “people person” with a love for animals who is committed to ensuring the welfare needs of the pets in our care are met whilst delivering first class customer service to their owners.

This is a full-time position working alongside the owner and other manager on a rota. As part of our small team we expect flexibility and a willingness to cover and deal with whatever needs doing but your main responsibilities as Deputy Manager will be:

  • Dealing with all customer communications via email, telephone and in person
  • Making bookings using our online booking system, Revelation Pets
  • Checking pets in and out ensuring all customer and animal records are accurate and up to date
  • Hands-on care of cats and dogs including feeding, administering medication and exercising
  • Carrying out customer visits and viewings
  • Keeping social media and our website up to date
  • Scheduling rotas to ensure there are sufficient staff to meet the needs of the animals in our care
  • Carrying out staff appraisals to maintain our high standards and continue personal development
  • Taking responsibility and making decisions regarding animal care and business matters

What we are looking for in our Deputy Manager:

  • high standards
  • proactivity and enthusiasm
  • excellent communication skills and a friendly approachable manner
  • excellent administration and planning abilities
  • experience of managing a team with the ability to train, supervise and motivate
  • experience in a customer-focussed environment and an ability to maintain our high levels of customer service
  • good IT skills with a working knowledge of Word and Excel
  • commercial awareness
  • initiative with a hands-on approach

Qualifications:

  • Valid UK driving licence.
  • GCSE Maths and English Grade C or above

Hours:

  • 12 hour shift on a rota staring at 6.45am
  • Weekend and Bank Holiday working required

Job Types: Full-time, Permanent

Pay: Up to £25,000.00 per year

Benefits:

  • On-site parking

Schedule:

  • 12 hour shift

Ability to commute/relocate:

  • Awsworth NG16 2BF: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

  • Do you have you own a car or van that you would be able to use for work purposes?

Education:

  • GCSE or equivalent (required)

Licence/Certification:

  • Drivers Licence (required)

Work Location: In person

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