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    • Professional • Knowledge of dog and cat behaviour.
    • Mayhew provides a range of animal welfare and veterinary services, in the UK and abroad.
    • View all The Mayhew Animal Home jobs - North West London jobs - Caregiver jobs in North West London
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Job Post Details

Animal Carer – Kennels & Cattery
The Mayhew Animal Home
·
3.6
North West London
£25,463.02 a year
Apply on company site

Job details

£25,463.02 a year
Weekend availability, Every weekend, Day shift
North West London

Full job description

JOB DESCRIPTION


Job title: Animal Carer – Kennels & Cattery

Accountable to: Head of Cattery & Head of Kennels

Department: Operations

Location: London



Context

Mayhew provides a range of animal welfare and veterinary services, in the UK and abroad. We offer expert
veterinary care, rescue and rehoming, programmes in the community and guidance and support to improve
the lives of dogs and cats in need.

We operate, in the main, from our historic building in north London but also have operations in Georgia and
Afghanistan. Our Animal Carers are an integral part of our work to ensure dogs and cats in need receive the
care, support and love they deserve.

Job purpose/summary

At Mayhew, dogs and cats in need come through the doors of our Home, a rescue and rehoming shelter in
North West London every day. We have up to 15 dogs and up to 80 cats in our care at any one time and
others through our Clinic who need care and support each day. We are very proud of the vital work we do to
make sure they have the care, support and love they deserve and our Animal Carers are at the heart of this.

We offer a caring and supportive team, lots of variety and the opportunity to make a lasting difference to the
lives of cats who rely on us. Our Animal Carers are an important part of our team, making sure each dog or cat
in our care has their specific needs met, including feeding, cleaning, exercise, training and grooming.

We operate 7-days a week. Our Animal Carers work either 8am-4pm or 9am-5pm, with occasional cover of
the evening shift (3pm-11pm) when our Evening Animal Carers are on holiday or during sickness absence.
Working on a 3-weekly rotation, the successful candidate will be working the following shift patterns so that
normal working days are as follows:

SHIFT A Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Week 1 9am-5pm 9am-5pm 9am-5pm 9am-5pm 9am-5pm



Week 2 9am-5pm 9am-5pm 9am-5pm 9am-5pm 9am-5pm


Week 3 9am-5pm 9am-5pm 9am-5pm 9am-5pm 9am-5pm





Key relationships
• Kennels and Cattery staff and volunteers
  • Head of Kennels
  • Head of Cattery
  • Community Animal Support Manager
  • Volunteering and Foster Caring Manager
  • TheraPaws & Pet Refuge Manager



  • Head RVN and other Clinic staff and volunteers
  • Head of Operations

Main areas of responsibility
Care and support of dogs and cats in need
• Helping to meet the specific needs of dogs and cats in our care by helping with their feeding, cleaning,
exercise, training and grooming
  • Making sure the animal’s accommodation and all associated areas are clean and maintained
  • Helping other team members to carry out behaviour assessments for dogs and cats
  • Helping other team members with rehoming and fostering, including supporting interviews with potential
adopters and foster carers
  • Registering and administering new dogs and cats coming into our care
  • Helping to reunite stray dogs and cats with their owners when needed
  • Monitoring and record individual health, behavioural and enrichment care plans
  • Under the supervision of qualified clinical staff, assisting in the provision of treatment to dogs and cats
  • Taking photos and videos of dogs and cats for rehoming and fundraising


General
In addition to the specific duties and responsibilities outlined in this job description, all Mayhew employees
should be aware of their specific responsibilities towards the following:

  • Mayhew is committed to encouraging volunteering throughout the organisation and as such the post

holder will be expected to support and respect volunteers, and may be asked to work alongside or
supervise a volunteer as part of their role

  • Adhere to all health and safety and fire regulations and to co-operate with the charity in maintaining good
standards of health and safety
  • Adhere to all Mayhew policies and procedures at all times
  • Actively promote and support the safeguarding of dogs and cats in need, observing and adhering to
values and policies on animal welfare
  • Uphold ethical and professional standards and not behave in a manner that is likely to bring the charity into
disrepute
  • Promote and sustain a responsible attitude towards equal opportunities and diversity
  • Demonstrate a commitment to ongoing registration requirements or any national professional or
occupational standards associated with the role
  • Demonstrate a commitment to ongoing learning and development and to participate in any training

relevant to the role

This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing
requirements of the charity at any time after discussion with the post holder.



PERSON SPECIFICATION – Animal Carer – Kennels & Cattery
Criteria Essential Desirable

Knowledge, • Level 2 NVQ in Animal Care or equivalent
educational & GCSEs
professional • Knowledge of dog and cat behaviour
qualifications

Experience • Experience of handling and working or • Experience of working in an animal
volunteering with dogs and cats welfare organisation or shelter

environment
  • Experience of dealing with distressing
situations and/or distressed animals






Skills / • Able and willing to work co-operatively in a • Clean driving license
Abilities team

  • Able to work alone with minimal supervision
  • Good verbal and written communication skills
  • Good time management and ability to juggle
multiple tasks or priorities
  • Able to work well in a sometime pressured
and emotive environment
  • Polite, calm and caring manner
  • Flexibility to meet changing needs as they
arise
  • Basic skills in all MS Office packages

(especially Outlook, Word, Excel,
PowerPoint)

  • Willingness to learn


Where appropriate, reasonable adjustments to these criteria will be considered to accommodate
personal circumstances such as disabilities

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