Doubletree By Hilton jobs in Kingston upon Hull

Night Supervisor

This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests and family stays with its spacious and relaxing environment.

The hotel boasts 165 bedrooms and a 1,000sqm ballroom for events and conferences. There is a Marco Pierre White Steakhouse and Grill offering hearty meals and a pleasurable atmosphere. Guests will enjoy relaxing with food and drinks in our lounge bar or may choose to visit our rooftop bar The Lexington for panoramic views of Hull and a handmade cocktail on the terrace.

Join Our Team

We're looking for a reliable and proactive Night Supervisor to help lead our hotel operation overnight, ensuring our guests receive exceptional service and support throughout their stay.

This is a hands-on role where you'll oversee the smooth running of the hotel during the night, support team members and act as a key point of contact for guests.

If you're confident working independently, enjoy taking responsibility and are passionate about delivering great hospitality, we'd love to hear from you.

Why Join Us?

• Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels

• 50% food and beverage discount

• Employee Assistance Programme and wellbeing support

• Hapi discounts platform

• Long Service Recognition Awards

• Team Member recognition awards

• Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days

• Training and development opportunities

What You'll Be Doing

• Support the overnight operation of the hotel, ensuring a safe, secure and welcoming environment

• Act as the senior team member on duty during overnight shifts

• Deliver exceptional guest service and respond to guest enquiries professionally and efficiently

• Handle guest feedback and resolve issues effectively

• Support night audit and overnight administrative processes where required

• Conduct regular security and safety checks throughout the hotel

• Ensure company, brand and legal standards are maintained at all times

• Support and guide team members working overnight

• Prepare the hotel for the following day's operation

• Help create a positive experience for guests from arrival through to departure

What We're Looking For

• Previous experience in a hospitality, guest service or supervisory role

• Strong customer service and communication skills

• Ability to work independently and make confident decisions

• Good organisational and problem-solving abilities

• Comfortable taking responsibility for the operation overnight

• Reliable, professional and trustworthy approach

• Good attention to detail and administrative skills

• Positive, proactive and guest-focused attitude

About leaf HOSPITALITY

leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK.

Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities.

Everything we do is guided by one principle:

be EXCELLENT.

Diversity & Inclusion

We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.