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Drivalia UK Ltd logo
Rental Sales Agent (Car Hire) Luton Airport - Zero hours
Drivalia UK Ltd
·
3.7
Luton LU1 4BZ
£12.71 an hour
Part-time
Apply now

Job details

£12.71 an hour
Employee stock purchase plan, Bereavement leave, Free parking, Cycle to work scheme, Enhanced maternity leave, Enhanced paternity leave, On-site parking
Part-time
Luton LU1 4BZ

Full job description

THIS IS A ZERO HOURS ROLE

The Role:

The role will be to assist the branch manager with the smooth day-to-day operations of the branch, ensuring all our customers receive a fantastic experience.

Main Duties:

Dealing with the general public and corporate clients on the phone and in person

Taking bookings, processing paperwork and payments and explaining terms and conditions to customers

Resolving problems and delivering outstanding customer service

Selling additional extras such as additional protection, GPS, baby seats, additional driver cover, and luxury features etc.

Managing the team of vehicle valeting staff and opening/closing when manager is off

Completing daily reports, paperwork and stock allocation

Arranging and undertaking vehicle maintenance, checking mileage, damage etc.

Showing vehicles to customers and recharging damaged vehicles to customers

The Person:

If you wish to apply for this role, you must:

Hold a driving licence and meet the criteria for our insurance

Previous experience as a Sales Consultant / Executive (or similar) in the car rental sector and a passion for cars would be desirable

Be reliable, flexible and able to demonstrate high standards when working to targets / KPI’s / customer expectations

Have demonstrable communication skills

Be able to work under pressure and handle complaints

Fluency in more than one language (in additional to excellent English) would be advantageous as we regularly attend to customers from across the globe

Job Type: Part-time

Pay: £12.71 per hour

Benefits:

  • Bereavement leave
  • Cycle to work scheme
  • Employee stock purchase plan
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Free parking
  • On-site parking

Application question(s):

  • Are you able to work 5 out of 7 days per week?

Licence/Certification:

  • Driving licence with less than 6 points? (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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