Dwp jobs in Cardiff
Sort by: relevance - date
- Civic Recruitment LimitedCardiff
- The Housing Advice Officer plays a crucial role in delivering a high-quality, accessible housing advice and homelessness prevention service to the public.
- View all Civic Recruitment Limited jobs - Cardiff jobs - Housing Officer jobs in Cardiff
- Salary Search: Housing Advice Officer salaries in Cardiff
- Fix Space Recruitment LtdHengoed CF82 7PG
- Start Date:* 06 July 2026.
- Contract Reason:* Short-term demand.
- Caerphilly County Borough Council is seeking an experienced Housing Advice Officer to support…
- ExamWorks UK LimitedUnited Kingdom
- Referral programme
- Annual leave
- Employee discount
- Sick pay
- Employee assistance programme
- Company pension
- Must be available for 6 weeks fulltime training.
- Using your previous experience as a nurse you will use your clinical knowledge to understand how a claimant’s…
- ExamWorks UK LimitedUnited Kingdom
- Referral programme
- Employee discount
- Employee assistance programme
- Company pension
- Paid volunteer time
- Private medical insurance
- This role empowers you to utilise your knowledge, assess conditions, and evaluate their impact on daily life while helping the DWP (Department for Work and…
View similar jobs with this employerAspect HealthcareCardiff CF14 5GF- Paid training
- Referral programme
- Sick pay
- Life insurance
- Additional leave
- Private dental insurance
- Permanent - full time or part time available (Mon-Fri).
- An in-depth training programme is provided which is also fully paid for, so you will feel fully…
Clinical Assessor
Often replies in 1 dayCapita Health Assessment Advisory ServiceCardiff CF10 3BW- Employee discount
- Company pension
- Paid volunteer time
- Cycle to work scheme
- We have three roles available working fully clinic based or hybrid (2 days at home) role at our Cardiff clinic.
- A paid volunteering day each year.
- View all Capita Health Assessment Advisory Service jobs - Cardiff jobs
- Salary Search: Clinical Assessor salaries
- See popular questions & answers about Capita Health Assessment Advisory Service
View similar jobs with this employerMitieCaerphilly CF83 1UA- Flexibility to travel, as this role will cover various DWP sites within the South Wales region.
- Full UK driving licence required.
- View all Mitie jobs - Caerphilly jobs
- Salary Search: Security Officer salaries in Caerphilly
- See popular questions & answers about Mitie
- i-JobsHengoed CF82 7PG
- Company pension
- Contract: Temporary – 12 Week Contract (6 July – 25 September 2026).
- This is a key frontline role, ideal for someone experienced in housing advice, homelessness…
- ExamWorks UK LimitedUnited Kingdom
- Referral programme
- Employee discount
- Employee assistance programme
- Company pension
- Paid volunteer time
- Private medical insurance
- This role empowers you to utilise your knowledge, assess conditions, and evaluate their impact on daily life while helping the DWP (Department for Work and…
- ExamWorks UK LimitedUnited Kingdom
- Referral programme
- Employee discount
- Employee assistance programme
- Company pension
- Paid volunteer time
- Private medical insurance
- This role empowers you to utilise your knowledge, assess conditions, and evaluate their impact on daily life while helping the DWP (Department for Work and…
- Minerva NursingCardiff
- Referral programme
- Life insurance
- Additional leave
- Company pension
- Private medical insurance
- Company events
- Work Pattern: Full time, part time, hybrid / 9am to 5pm / no weekends or nights*.
- From working with a diverse range of clients to handling challenging…
- Minerva NursingPontllanfraith ED NP12
- Referral programme
- Life insurance
- Additional leave
- Company pension
- Private medical insurance
- Company events
- Work Pattern: Full time, part time, hybrid / 9am to 5pm / no weekends or nights*.
- From working with a diverse range of clients to handling challenging…
Refuge Support Worker FT
Often replies in 2 daysCyfannol Womens AidGelligaer NP12 2BH- Flexible schedule
- Salary: £23,970 per annum (Full Time) rising to £24,480 per annum after successfully completing six-month probation period.
- View all Cyfannol Womens Aid jobs - Gelligaer jobs - Support Worker jobs in Gelligaer
- Salary Search: Refuge Support Worker FT salaries in Gelligaer
- See popular questions & answers about Cyfannol Womens Aid
View similar jobs with this employerAspect HealthcarePontypridd- Paid training
- Referral programme
- Sick pay
- Life insurance
- Additional leave
- Private dental insurance
- Permanent - full time or part time available (Mon-Fri).
- An in-depth training programme is provided which is also fully paid for, so you will feel fully…
Domestic Abuse Floating Support Worker
Often replies in 9 daysLlamau LimitedAbergavenny NP7 5NP- Undertake assessments of need in accordance with the support assessment procedure and as directed by the Project’s Manager.
- Donard RecruitmentUnited Kingdom
- Referral programme
- Employee mentoring programme
- Sick pay
- Free parking
- Company pension
- Paid volunteer time
- This is an exciting remote working opportunity for experienced Assessors with previous experience carrying out PIP assessments to make the most of their…
People also searched:
Job Post Details
Job details
Job type
- Fixed term contract
- Full-time
Location
Cardiff
Full job description
Job Title: Housing Advice Officer
Contract Duration: 3-Month Fixed-Term Contract
DBS Requirement: Enhanced DBS required
-
Summary
The Housing Advice Officer plays a crucial role in delivering a high-quality, accessible housing advice and homelessness prevention service to the public. This position involves assessing housing needs, investigating homelessness applications, and ensuring compliance with statutory duties under relevant housing legislation. The officer will work collaboratively within the Housing Advice team to prevent homelessness and provide effective housing solutions. The role contributes to the continuous improvement of homelessness services, ensuring adherence to the Housing (Wales) Act 2014, statutory guidance, and Council policies.
-
Key Responsibilities
Homelessness Prevention & Case Management
- Assess housing needs and provide advice to individuals at risk of homelessness.
- Investigate homelessness applications in line with statutory requirements and Council procedures.
- Ensure prevention and relief duties are effectively carried out.
- Manage case files and record all actions accurately within required timescales.
Decision Making & Legislation
- Make complex decisions regarding homelessness applications in accordance with legislation and guidance.
- Operate within Part 2 of the Housing (Wales) Act 2014 and associated Codes of Guidance.
- Maintain up-to-date knowledge of housing, benefits, and homelessness legislation.
Customer Advice & Support
- Provide comprehensive advice on housing options, homelessness, tenancy issues, and housing rights.
- Support customers in resolving housing issues, including tenancy disputes and housing instability.
- Act as an advocate between tenants and landlords when required.
Temporary Accommodation & Referrals
- Refer and authorise placements to the Emergency Housing Team as necessary.
- Complete risk assessments for households requiring emergency accommodation.
- Support access to financial assistance and funding opportunities for eligible households.
Partnership & Multi-Agency Working
- Liaise with internal teams and external agencies, including Social Services, Police, Probation, DWP, Housing Benefits, and voluntary organizations.
- Collaborate closely with Housing Register and Emergency Housing teams to support rehousing solutions.
Performance & Service Development
- Contribute to the delivery of the Council’s homelessness strategy.
- Assist in reviewing and updating policies and procedures.
- Support service improvements, training initiatives, and customer service delivery enhancements.
Administration & Reporting
- Maintain accurate records, statistics, and case documentation.
- Prepare reports and case summaries as required.
- Ensure all data systems are updated accurately.
-
Experience Required
- Proven experience working within social housing or homelessness services.
- Experience managing a caseload in a fast-paced, customer-facing environment.
- Experience conducting housing assessments and providing housing advice.
- Experience working with vulnerable individuals and complex cases.
- Experience in multi-agency working and partnership collaboration.
-
Qualifications & Skills
Qualifications
- Relevant qualification in housing or a related field (e.g., HNC/HND or equivalent).
- Professional housing qualification (e.g., CIH Level 4/5) – desirable.
Skills & Knowledge
- Strong knowledge of housing and homelessness legislation, including the Housing (Wales) Act 2014.
- Working knowledge of landlord/tenant law and housing rights.
- Excellent written communication skills, including report writing and case notes.
- Ability to make complex decisions in line with legislation.
- Strong organizational and time management skills.
- Competent IT skills, including data entry and case management systems.
- Ability to communicate effectively and sensitively with a wide range of customers.
- Ability to remain calm and professional in challenging situations.
-
Key Competencies
- Customer-focused and empathetic approach.
- Strong analytical and decision-making skills.
- Resilience and ability to work under pressure.
- Attention to detail and accuracy.
- Team player with a collaborative approach.
- Commitment to equality, fairness, and high-quality service delivery.
-
Additional Information
Working hours: 37 hours per week- Pay frequency: Bi-weekly
Let Employers Find YouUpload Your Resume