Dynamics jobs in Ferndown BH22

Job Title: Sales Support Executive

Salary: £25,000 - £30,000 DOE

Location: Christchurch / Hybrid working

Contract & Hours: Permanent / Full-Time (37.5 hours) / Part Time / Flexible working

We welcome applications from candidates seeking alternative working patterns or adjusted hours and are happy to discuss options during the recruitment process.

Company Overview

Mar-key Group have been trusted since 1991 to design, manufacture and build temporary and semi-permanent structures for high-end events and commercial businesses.

Our business is growing, and we’re looking to expand our team with passionate, talented and enthusiastic people.

The Opportunity

We are seeking a highly motivated Sales Support Executive to play a pivotal role in driving new business growth and supporting the sales team. As the first point of contact for prospective and existing clients, you will play a key role in creating a positive and professional impression of Mar-Key Group, ensuring every interaction reflects our commitment to delivering an exceptional customer experience.

This role is ideal for someone who enjoys working with people, is organised, tenacious, and an excellent communicator, particularly on the phone. We’re looking for an enthusiastic individual who is eager to learn and thrives in a dynamic environment.

Role Purpose

• Support the sales team with admin, CRM support and provide initial quotes to customers
• Nurture new business leads, ensuring the client has a positive experience of the brand from ‘first point of call’
• Bring new quality leads into the business, working with marketing to use a targeted approach to outbound sales
• Make a positive contribution to the team by supporting the sales and marketing function to deliver objectives

Key responsibilities

Sales and Marketing Support

• Admin support for the sales team
• Provide CRM support to the sales team where necessary
• Provide initial pricing to prospects
• Communicate with prospects
• Produce and circulate reports as required

Lead Generation & Business Development

• Collaborate with the wider team to identify target markets
• Implement campaigns to successfully target new business opportunities
• Call and email target prospects
• Utilise social media to share Company posts and generate own content to promote the business
• Create meetings with prospects and the sales team
• Provide cover for handling inbound leads
• Be the first point of contact for new business leads, handling them confidently and professionally

Lead Nurture

• Gain a detailed brief of the client’s requirements and timelines
• Update the team on lead progress
• Escalate all leads with strategic importance, bespoke requirements or those with time-critical deadlines
• Provide a consultative, positive and problem-solving approach
• Assist the sales team with the reignition of leads and opportunities
• Ensure the CRM is always current and up-to-date, with full visibility and traceability of all enquiries

General

• Represent the business and brand at all times
• Support other the Sales and Marketing team during busy times
• Carry out any reasonable duties required by the business

Essential skills, experience and attributes

• Previous experience working in a Sales Administration or Customer Service role within an office environment
• A confident, self-motivated approach with a result-driven mindset
• Excellent communication skills, especially on the phone
• A creative individual, able to contribute new business ideas
• Meticulous attention to detail, ensuring accuracy of all work
• Excellent organisation and planning skills, able to work on multiple projects simultaneously
• An enthusiastic ‘can-do’ attitude with an ability to collaborate effectively with colleagues across the business
• Previous experience using HubSpot and/or CRMs would be advantageous

Why Join Mar-Key Group?

• Be part of a growing and supportive team
• Receive training and development opportunities
• Build a long-term career in sales, business development or marketing
• Work in a collaborative environment where your contribution is valued
• Enjoy working within a business that believes in flexibility and is open to discussing working patterns and hours that fit in with your lifestyle
• Enjoy 31 days holiday inclusive of bank holidays
• Company pension enrolment
• Free, on-site parking

Pay: £25,000.00-£30,000.00 per year

Application question(s):

• Are you able to commute to Christchurch (Dorset)?
• Do you have previous experience within a Sales Admin or Customer Support Admin role or Similar?

Work authorisation:

• United Kingdom (required)

Work Location: In person