Ecommerce Customer Service jobs
Ecommerce Supply Assistant
Urgently neededOften replies in 1 dayCoachhouseClayton le Moors BB5 5TU- Referral programme
- Employee discount
- Free parking
- Company pension
- Casual dress
- Cycle to work scheme
- Experience of working in a busy B2B customer service environment.
- Providing information and assisting customers with regards to the ecommerce supplyaspect and…
Customer Service Advisor
Urgently neededVault X LtdPoole BH15 1QG- Company events
- Provide insights from customer feedback to improve overall customer experience.
- You’ll help support our customers with timely, friendly responses across…
Ecommerce & Sales Administrator
Urgently neededNewReuse Technology GroupRainham RM13 8BT- Company pension
- Private medical insurance
- Casual dress
- On-site parking
- Respond promptly and professionally to all customer enquiries across all online sales platforms.
- Experience using eBay, Amazon, Back Market, or similar…
Ecommerce & Sales Administrator
Urgently neededNewReuse Technology GroupRainham RM13 8BT- Company pension
- Private medical insurance
- Casual dress
- On-site parking
- Respond promptly and professionally to all customer enquiries across all online sales platforms.
- Experience using eBay, Amazon, Back Market, or similar…
- CôteLondon W8 5DA
- Own and evolve our customer retention strategy across both restaurant and ecommerce brands, through our loyalty app and experiences that keep guests coming back…
- ZPosSwindon SN3 4YH
- Annual leave
- Employee discount
- Free parking
- Company pension
- Paid volunteer time
- Cycle to work scheme
- Providing customer service for clients calling into the office.
- At least one year in a customer service role, ideally within an office setting.
- NikuraLondon N17 0EB
- Referral programme
- Run structured experiments across the customer journey.
- Strong experience in a high growth ecommerce or consumer business.
- ConfidentialBristol BS10 7SB
- Employee discount
- Company pension
- Work from home
- On-site parking
- Casual dress
- Develop and implement customer service procedures and best practices.
- Previous experience in a customer service management or team leader role.
- Western International Group (UK) LtdWolverhampton WV10 0RR
- Free parking
- On-site parking
- Proficiency in Microsoft Office and customer service platforms.
- Understanding of customer service KPIs and performance management.
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- A solid understanding of online merchandising and customer journeys.
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Pay Per Click (PPC) Executive
Urgently neededOften replies in 1 dayEnvisage DigitalBournemouth BH8 8EZ- Sick pay
- Company pension
- Work from home
- Casual dress
- Envisage Digital is a leading digital marketing agency in the UK, specialising in bespoke web design, digital marketing, and eCommerce solutions.
- FactraManchester M12 6BG
- Employee discount
- Sick pay
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- Company pension
- Company events
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- The Head of Digital & E-Commerce role in the senior leadership team will contribute heavily to the strategic direction of the company and drive sales and…
E-Commerce & Pawnbroking Advisor (Full Time)
Urgently neededOften replies in 4 daysCashbrokers Leamington SpaLeamington Spa- Employee discount
- Free parking
- Company pension
- On-site parking
- This is a varied, customer-facing role combining e-commerce operations with in-store customer service and financial transactions.
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Urgently neededWoodland GroupChelmsford- Employee discount
- Company pension
- Company events
- Cycle to work scheme
- On-site parking
- Strong communication skills with drivers and customers.
- Generous holiday allowance which rises with service.
- Liaise with drivers, customers, and internal teams…
- LeMieux LtdEast Wellow
- Employee discount
- Free parking
- Casual dress
- On-site parking
- Previous customer service, retail or customer-facing experience.
- Support customers across email, phone, live chat, reviews and our customer service systems.
- Bragan.netAughnacloy
- Employee discount
- Sick pay
- Company car
- Company pension
- On-site parking
- Assist with customer service inbox management during busy periods.
- You will also work closely with our procurement, warehousing, R&D and customer service teams…
Job Post Details
Ecommerce Supply Assistant - job post
Job details
Pay
- £13 - £16 an hour
Job type
- Full-time
Shift and schedule
- Monday to Friday
Location
Benefits
Pulled from the full job description
- Referral programme
- Employee discount
- Free parking
- Company pension
- Casual dress
- Health & wellbeing programme
- Cycle to work scheme
Full job description
Job Title: Ecommerce Supply Assistant
Salary: Competitive Salary
Job Type: Full Time based at Coach House HQ – Lancashire
Hours of work: 10.00am till 5.00pm, Monday to Friday, 32 ½ hours per week
We are the UK’s largest wholesaler of furniture and design led accessories and we are looking for an experienced Ecommerce Supply Assistant, under the management of the Sales Director and Ecommerce Business Development Executive. This position will consist of undertaking the administrative aspect of customer digital presence management with a view to developing the ecommerce customer account base and keeping our systems updated with the latest digital presence information relating to existing accounts and their associated ecommerce and social media presence and content. This role also includes day-to-day communication with B2B customers.
Key Tasks:
- Customer account information maintenance.
- Customer account digital presence assessment and reporting.
- Updating systems dependent on reports/information shared by the Ecommerce Business Development Executive.
- Providing information and assisting customers with regards to the ecommerce supplyaspect and associated digital platforms.
- Regular reviews of the ecommerce account base.
- Additional responsibility – additional administrative assistance where required.
Essential Skills:
- Demonstrate an excellent command of the English language, both in verbal and written communication.
- Experience of working in a busy B2B customer service environment.
- Possess a high level of attention to detail.
- Be highly organised with time management and prioritisation skills.
- Able to work well under pressure and have the ability to act pro-actively and intuitively.
- Ability to work independently, remaining focused and motivated.
- Strong interpersonal skills.
Pay: £13.00-£16.00 per hour
Expected hours: 32.5 per week
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
Application question(s):
- What attracts you to this position?
- What skills and abilities do you feel you could bring to the role?
Work Location: In person