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Job Post Details

Head of Ecommerce - job post

Electronic Cigarettes Ltd
1.3 out of 5 stars
Peterborough PE1 5YS•Hybrid work
Permanent, Full-time

Job details

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Peterborough PE1 5YS•Hybrid work

Benefits

Pulled from the full job description

  • Annual leave
  • Employee discount
  • Free parking
  • Company pension
  • Casual dress
  • Work from home
  • On-site parking

Full job description

Head of Ecommerce
Peterborough | Hybrid Working
Competitive salary, negotiable depending on experience

We are looking for a commercially driven and hands-on Head of Ecommerce to lead the performance and growth of our established online retail business, operating across five high-volume websites.

This is a key role in the business, offering real autonomy and the chance to shape the future of our online operation. Reporting directly to the Directors, you will lead an e-commerce team and work closely with the marketing, customer service, operations, and development teams to drive continued online growth and deliver an exceptional customer experience.

Key Responsibilities

  • Lead the digital trading strategy across five high-volume websites
  • Drive revenue growth, conversion performance, customer engagement, and retention
  • Manage key online trading KPIs, including conversion rate, AOV, and website revenue
  • Oversee website performance, user experience, onsite merchandising, and promotional activity
  • Work closely with developers and third-party agencies to implement improvements and new functionality
  • Use analytics and customer behaviour data to identify opportunities for growth and optimisation
  • Manage and support an e-commerce team
  • Collaborate with the marketing team to align campaigns and landing pages for maximum performance
  • Oversee ecommerce platforms, integrations, payment systems, and digital tools

Requirements

  • Minimum 5 years’ experience in a senior ecommerce or online retail role
  • Proven experience driving growth within a high-volume retail environment
  • Strong understanding of ecommerce platforms such as Shopify
  • Experience managing websites, online trading, CRO, and digital merchandising
  • Strong commercial awareness and analytical decision-making skills
  • Previous experience managing or mentoring a team
  • Hands-on approach with the ability to balance strategy and day-to-day execution
  • This is a hybrid role based in Peterborough, with a minimum of 3 mandatory office days per week.
  • Full right to work in the UK

About Us

We are an established UK retailer in the vaping industry, operating multiple successful e-commerce websites and serving customers nationwide. We are a fast-moving, commercially focused business, offering the right candidate the opportunity to make a genuine impact in a growing online retail operation.

Salary & Benefits

  • Competitive salary, negotiable depending on experience
  • Hybrid working arrangement
  • 22 days of annual leave plus bank holidays
  • Company pension scheme
  • Staff discount
  • Access to an employee rewards platform

Working Hours

Monday to Friday, 9:00 am – 5:00 pm

Benefits:

  • Casual dress
  • Company pension
  • Employee discount
  • Free parking
  • On-site parking
  • Work from home

Application question(s):

  • Do you have more than 5 years of experience in a senior Ecommerce position?

Work Location: Hybrid remote in Peterborough PE1 5YS

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