Skip to main content
Post your CV and find your next job on Indeed!

Email Response jobs

Sort by: -
    • With over 40 years’ experience, we have built a strong reputation for great customer service and for selling the best quality products.
    • Manage end-to-end complaint cases from receipt to final response across phone, chat and email.
    • Strong formal writing skills for letters and customer emails.
    • View all JPMorganChase jobs - Edinburgh jobs - Global Services Specialist jobs in Edinburgh
    • Salary Search: Global Complaints Specialist - Chase UK salaries in Edinburgh
    • See popular questions & answers about JPMorganChase
    • Participates in the team’s on‑call rotation for urgent incident response needs.
    • Proven experience in incident response and digital forensics, with capability in…
    • In this high-impact, customer-facing position, you’ll work directly with pharmaceutical, biotech and medical device companies to implement Veeva’s technology…
    • Support and resolve requests from team members to provide a comprehensive response to our customers.
    • Maintain a close understanding of customers and products by…
    • Owning your performance metrics: response times, satisfaction and resolution rates.
    • Working within a friendly team in our lovely office on Queen Square, you'll…
    • Ensuring the AP email box is reviewed daily and queries are dealt with or assigned.
    • The business purchases stock for resale to customers (wine and spirits) and…
    • Strong understanding of digital content production (email, social, video, web).
    • Experience with content creation tools for digital channels (email platforms,…
    • You could also find yourself assisting with a first aid incident or helping to coordinate a response during an emergency, all while supporting the wider…
    • Learn new skills and experience new roles such as response driving, becoming an Armed Response Officer or a Hostage and Crisis Negotiator.
    • Develop a wide range of compelling communications for prospects and existing major donors including proposals, reports, and deliver concise and engaging updates…
    • Handling of emails into shared inboxes.
    • Successful candidates will act as the main point of contact for all alarm & CCTV activations, reacting promptly and…
    • As the Co-ordinator/Senior Practitioner on shift, you will oversee service delivery, support staff and ensure that individuals at risk receive a timely and…
    • Experience supporting customers over the phone and by email.
    • Confident communicating with customers by phone, email and other support channels.
  • View similar jobs with this employer
    • Ensure service level agreements (SLAs) and response times are met, maintaining high-quality client interactions.

People also searched:

work from home answering emails
email developer
email marketing
email marketing specialist
email customer support
email designer

Job Post Details

Full Time Wedding Support - Call and Email Response - job post

MacGregor and MacDuff Kiltmakers
3.0 out of 5 stars
Glasgow G4
£12.87 an hour - Permanent, Full-time

Job details

Pay

  • £12.87 an hour

Job type

  • Permanent
  • Full-time

Location

Glasgow G4

Benefits

Pulled from the full job description

  • Employee discount
  • Sick pay
  • Free parking
  • Store discount
  • Company pension
  • On-site parking

Full job description

At MacGregor and MacDuff, we specialise in kilt hire and kilt sales for various events but mostly for weddings. With over 40 years’ experience, we have built a strong reputation for great customer service and for selling the best quality products.

As Wedding Support you will be working within our communications team based in Glasgow and be responsible for managing customer relationships via both phone and email. Every customer is different with differing needs but the majority of our communications are about weddings and planning kilt hire or kilt sales for a wedding. It is vital that you understand the requirements of each customer and tailor your recommendations to suit them. You must be able to thrive in a busy environment with the ability to multi-task and maintain a warm, friendly and supportive atmosphere within your surroundings.

Responsibilities include but are not limited to:

  • Responding to offline and online customer communications
  • Meeting deadlines
  • Maintaining close relationships with customers and suppliers
  • Supporting other departments within the company

We are looking for full time position which is 40 hours per week, on a rota basis, opening hours are 9am to 7pm 7 days a week.

Opportunity to be enrolled into our company pension scheme.

Who we are looking for

Experience dealing with customers is preferred however full training within all departments will be given in order to make you fully confident in your role. What we do require in large measures is:

  • Friendly and confident phone manner
  • Enthusiasm and drive
  • Strong communications skills both verbal and written
  • Team player who also has the ability to work independently
  • Show genuine empathy with the desire satisfy customer needs
  • Great interpersonal skills

Work remotely

  • No

Job Types: Full-time, Permanent

Pay: £12.87 per hour

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • On-site parking
  • Sick pay
  • Store discount

Application question(s):

  • What about you would make you a good addition to our company?

Experience:

  • Customer service: 1 year (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

Let Employers Find YouUpload Your Resume