Emergency Dispatch jobs

Emergency Response Specialist

Salary: from £50,000 + up to 6% bonus
Location: Warwick (hybrid working)

About us

National Gas is securing Britain’s energy. We transport gas throughout Great Britain, repair and maintain gas pipelines, and manage the meters that allow millions of homes and businesses to access the energy they need. We are the national gas network, providing secure energy to power Britain, achieve net zero, and maintain our industrial competitiveness.

Help shape how a critical national service prepares for and responds to disruption. As an Emergency Response & Resilience Specialist, you’ll play a key role in ensuring we’re ready to manage incidents, maintain operations and recover quickly - protecting energy supply across Great Britain.

Join us, and help be the energy behind the change.

About the role

Joining our Energy Delivery team, you’ll take the lead in strengthening our operational resilience and emergency response capability. Working across teams and with external partners, you’ll ensure we’re prepared for a wide range of scenarios and continuously improving how we respond.

Key responsibilities include:

• Leading and maintaining business continuity frameworks aligned to organisational policy and recognised standards
• Ensuring business impact assessments, response plans and continuity documentation are accurate, up to date and fit for purpose
• Designing and delivering testing and exercise programmes to validate our resilience plans
• Building strong relationships with key resilience partners, including emergency services and government bodies
• Embedding best practice in emergency planning and response across the National Control Center (NCC)
• Identifying training needs and supporting capability development for colleagues involved in incident response

This is a varied role offering exposure to both strategic planning and real-time operational readiness in a critical infrastructure environment.

What you'll bring

You’ll bring a strong mix of resilience expertise, stakeholder management skills and the ability to think strategically while operating in a fast-paced environment.

We’re looking for someone who has:

• Experience in business continuity, resilience or emergency planning within a complex or critical environment
• Strong stakeholder engagement skills, with the ability to influence at all levels internally and externally
• Experience developing and maintaining continuity plans and documentation
• An understanding of the UK resilience framework and best practice approaches
• The ability to operate at both tactical and strategic levels
• Excellent communication skills, with confidence working across multidisciplinary teams
• Ability to obtain and maintain Security Clearance
• Degree or equivalent experience is required

Security clearance

This role is subject to National Security Vetting (NSV). Candidates must be eligible to obtain and maintain Security Clearance (SC) throughout their employment. For further information, visit www.gov.uk (UK Security Vetting: Clearance Levels).

What we offer

• Market-leading double-match pension (up to 12% company contribution)
• Annual performance bonus up to 6%
• Company car (subject to business mileage) - only include where applicable
• Access to the Tusker salary sacrifice car scheme
• 26 days holiday (plus statutory holidays)
• 10x salary life assurance and income protection
• Flexible benefits including healthcare, dental, and technology options
• Family-friendly policies, wellbeing support, and professional development opportunities

Inclusive recruitment

We're building a workforce that reflects the communities we serve, championing diversity, and creating an inclusive workplace where everyone is valued for their unique contribution. We support reasonable adjustments throughout the recruitment process and beyond.

National Gas is a Disability Confident employer and signatory of the Armed Forces Covenant.

More information