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Emis Web Medical Receptionist jobs

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    • The role will be full-time working between the hours of 8am - 6:45pm.
    • We welcome applications from organised, adaptable and friendly individuals who are keen to…
    • View all Grove Medical Centre jobs - London jobs
    • Salary Search: Administrator salaries in London
    • We are looking to employ a Medical Receptionist, to work part time, (Monday to Friday).
    • The Practice works with EMIS Web clinical system and DOCMAN 10,…
    • Greet patients with professionalism and compassion, supporting check-in and registration.
    • Manage appointment bookings, confirmations, and cancellations using…
    • Maintain accurate and up-to-date patient records, including personal details, appointment history and medical information as required.
    • Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete.
    • You’ll also respond to enquiries in person and by phone, assist with emergency ambulance arrivals, and liaise with medical staff throughout the department.
    • Customer Service experience is essential.
    • Previous experience of working in a GP Practice is desirable but not necessary as full training will be given.
    • The post is part time 20 hours per week.
    • Either 2.5 days per week or morning/afternoon.
    • The successful candidate must have excellent communication skills with a…
    • The successful candidate must have previous experience working in a GP surgery, and a good working knowledge of EMIS Web is essential.
    • Pay: £13.50 per hour.
    • Organising TfL medical appointments and associated paperwork.
    • Requesting archived paper medical records when required.
    • Knowledge of NHS records management.
    • Knowledge of EMIS web clinical system (preferred).
    • Experience of equivalent working as a receptionist or within a contact centre or customer facing role.
    • The role requires excellent telephone and face to face manners, a high standard of written English and the ability to multi- task in a fast paced environment.
    • Experience of clinical coding and medical terminology.
    • Collaborate with medical staff to ensure efficient patient flow and effective communication within the…
    • We welcome applications from experienced medical Receptionists and those who have over 1 years’ experience within a reception setting.
    • Part Time Medical Receptionist (25 hours/week).
    • Previous Doctors Medical Reception experience is essential.
    • Moore Street Surgery currently use EMIS Web computer…
Administrator
Grove Medical Centre
·
4.3
London
Full-time
Apply now

Job details

Pay information not provided
Transport links, On-site parking
Full-time
London

Full job description

Job summary

Grove medical centre is looking for a receptionist/administrator to join their busy practice team. The role will be full-time working between the hours of 8am - 6:45pm. The hours will be based on our rota needs. Flexibility is essential as you will be required to work different hours to cover the rota.

We welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service.

We are particularly interested in applicants with experience of working in NHS General Practice and familiarity with EMIS Web.


Main duties of the job

  • To assist and support the patient in an efficient and courteous manner in accessing the services of the practice.
  • To provide reception service that meets the need of the patient.
  • Front line reception duties, dealing with patients face to face.
  • General enquires and explaining practice procedures.
  • Managing online consultation forms
  • Dealing with telephone calls from patients, repeat prescriptions and any other queries.
  • Booking interpreters, transport, etc.
  • Maintaining the appointments system, to arrange appointments as per practice procedure.
  • Dealing with home visit requests.
  • Maintaining the system for issue of prescription, to organise prescriptions as per practice procedure.
  • To assist and support the clinical staff in the efficient running of the clinics and surgeries.
  • To provide clerical support within the Practice.
  • Maintain patient records and data sets, to ensure patient data and records are kept up to date (manually and on the computer).
  • To enter patient data on to the practice computer system (computerised and manual).
  • To liaise with hospitals and other agencies.
  • To adhere to the code of confidentiality at all times.
  • To adhere to practice protocols and procedures.
  • Liaising with clinical and non-clinical staff.
  • Dealing with orders, supplies, and deliveries.
  • To undertake training as specified by the Practice Manager.

Requirements


Qualifications

Essential criteria

GCSE grade A to C in English and Maths


Experience

Essential criteria

You will have excellent communication skills with a clear and polite telephone manner. You will work in a polite, confidential and discreet manner, respecting patients at all times. You will have experience of working with the general public, being sensitive and empathic in distressing situations. You will be confident to work as part of a team and be able to think on your feet independently. Strong IT and administration skills.


Desirable criteria

Experience of working in an NHS General Practice

Experience and proven ability to learn and use new IT systems

Please note we cannot accept applications from currently registered patients of Grove Medical Centre.



Benefits


Grove Medical Centre offers an exceptional work environment for those seeking a dynamic and supportive setting. Situated in the vibrant Lewisham Borough, our purpose-built premises provide a comfortable and efficient workspace, complemented by excellent transport links and ample on-site parking.

As a long-established PMS training practice, Grove Medical Centre is committed to professional development and continuous learning. Our reputation for providing outstanding patient care to over 12,500 individuals is matched by our dedication to fostering a friendly and supportive environment for our staff.

Working at Grove Medical Centre means being part of a forward-thinking team that values innovation and excellence. Our collaborative approach ensures that every team member feels valued and empowered to contribute to the delivering great medical care for all. The practice's commitment to innovation make it an exciting place to build your career.

Join us at Grove Medical Centre and experience the benefits of working in a practice that combines a strong sense of community with a commitment to excellence in healthcare. Whether you are a seasoned professional or looking to advance your career, Grove Medical Centre offers a fulfilling and rewarding work environment where you can thrive.

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