Personal Bookings Co‑ordinator
Salary: £30,000 basic + uncapped commission (OTE up to £60,000)
Location: Bracknell (Office‑based)
Job Type: Full‑time, Permanent (Including Weekends)
About 0800 Homefix Ltd
0800 Homefix Ltd is a fast‑growing plumbing and heating company with a dynamic team of engineers and office staff. We pride ourselves on being professional, agile, and fast‑paced. Our modern Berkshire office provides a supportive environment where high performers can maximise their income through a structured, uncapped commission scheme.
We are entering an exciting period of rapid national growth over the coming months, creating fantastic opportunities for ambitious individuals to develop their careers. As we expand our presence across the UK, we’re committed to supporting personal progression, rewarding high performance, and offering clear pathways for those who want to grow with us.
The Role
We are looking for a driven and organised Personal Bookings Co‑ordinator to join our expanding team. In this role, you will be responsible for managing inbound and outbound leads, converting them into confirmed bookings for engineers, and ensuring a seamless customer experience from start to finish.
Key Responsibilities
- Converting leads into active bookings
- Allocating jobs in line with the engineer matrix
- Liaising with engineers and customers to arrange further works
- Conducting proactive after‑sales follow‑ups
- Processing customer payments
- Managing blended dialler campaigns
- Internal stakeholder management to ensure open communication with the business
What We’re Looking For
- A sales‑driven individual with a strong focus on achieving targets
- Excellent time‑management skills in a fast‑paced environment
- Computer‑literate, ideally with customer service and administrative experience
- Someone who puts customer experience at the heart of everything they do
Benefits
- 12‑week rotating shift pattern (earliest start 7am, latest finish 8pm)
- 28 days holiday (including bank holidays) — bank holidays must be booked as leave
- Additional holiday day awarded each year of service (up to 5 years)
- Weekend working
- Smart casual dress code
- Company pension
- Employee discount
- Company events
Requirements
- GCSE or equivalent (preferred)
- Minimum 2 years sales experience (required and essential)
- Minimum 2 year customer service experience (required)
- Minimum 2 year administrative experience (required)
- Strong English communication skills (required)
Job Types: Full-time, Permanent
Pay: £30,000.00-£60,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
Experience:
- Sales: 2 years (required)
Work Location: In person
