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Operational Administrator

Contract: Essex Highways

Location: Ardleigh, CO7 7LS

Contract Type: Permanent

Reporting to the Operations Manager, this role supports the delivery and governance of organisational support services for the Essex Highways Partnership.

The postholder will help ensure services are delivered efficiently, providing value for money for our client while contributing to sustainable shareholder value, in line with contractual requirements, tender commitments, and agreed processes.

This will be achieved through a collaborative approach built on mutual trust and cooperation.

The Role

• Provide organisational support for Essex Highways, particularly across the following areas:
• Fleet
• Communications Team
• Operations and Maintenance
• Support to depots and Depot Managers
• Assign jobs to tablets when required
• Answer incoming calls, take messages, and deal with general enquiries in a timely manner
• Meet and greet visitors in a professional manner, as required
• Ensure all visitors sign in and out and that relevant staff are informed of arrivals
• Replenish signing-in books as necessary

About You

• A current, valid driving licence is essential
• Experience using handheld technology (e.g. smartphones, tablets) would be advantageous but is not essential
• Ability to build and maintain effective working relationships with customers, both internally and externally
• Experience working in the public eye or in customer-facing roles would be advantageous

Benefits

At Ringway Jacobs we recognise that our people make the difference, and in order to do what we do well, particular care is taken in nurturing and investing in our people. That’s why you will always be given the opportunity to utilise your expertise and develop your career.

Ringway Jacobs recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles. We therefore welcome applications from people looking for an alternative working pattern e.g. part-time hours, job share etc. Please let us know on your CV or cover letter if this is what you are looking for.

In return for your hard work you will receive:

• Sick Pay
• Competitive salary
• Opportunity to purchase up to 5 days extra leave
• A variety of discounts through our “RJ Rewards” app, including restaurants, holidays, days out etc
• Life Assurance
• Employee Assistance Programme
• Pension scheme

The Company

We are Ringway Jacobs, a leading highways service provider working with local authorities across the UK. Formed in 2005, specifically to provide road network management solutions to local government, our unique blend of engineering capability, innovation and customer care make us the best in class. We support over 10,000 miles of highways, 10,000 miles of footway, almost 7,800 miles of public rights of way and 242,000 street lights. We excel in delivering safe, sustainable service excellence, through our passion, integrity and collaborative culture.

Ringway Jacobs is an equal opportunities employer. We wish to ensure equality of opportunity in employment and the fair treatment of all our employees.

If you require further details, please contact our Recruitment Team on 0330 311 2502 or e-mail them on careers@ringwayjacobs.com. This will take you to a login page, where you will need to create an account to continue your application. Once you have created an account you will be able to see where your application is up to and apply for other opportunities within Ringway Jacobs.

Should you require any reasonable adjustments to be made as part of the application process please contact us directly.

We have a dedicated recruitment team and politely request that agencies refrain from contacting anyone across our businesses with regards to speculative CV’s or offering to assist with our vacancies, thank you.

Work Location: In person