Enforcement Support Officer jobs

486289

£35,683

The advertised salary is inclusive of a base salary of £27,631 and a shift working allowance of £8,051.

Permanent

DVSA - Enforcement

Operational Delivery

Full-time

2

Dartford, Leatherhead

Do you have excellent interpersonal skills?

Are you a confident driver?

Have you got a can-do attitude?

If so, we’d love to hear from you!

The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

We’re working hard to:

• make roads safer

• improve services for our customers

• make road transport greener and healthier

• harness the potential of technology and data

• grow and level up the economy

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVSA:

Driver and Vehicle Standards Agency - Department for Transport Careers

We have an exciting opportunity for an Enforcement Support Officer to join our team. If you would like a job where no two days are the same and to also have the chance to make a real difference to Road Safety & Environmental Standards, then this is the role for you! You'll provide support by means of stopping vehicles for other enforcement staff, thus contributing to the maintenance and improvement of Road Safety & Environmental Standards. The role would require you to work to a 5-week rota consisting of early, late and night shifts, for this you will be rewarded with an attractive allowance for this.

Your responsibilities will include, but aren’t limited to:

• Directing / causing vehicles to stop, using vehicles or other methods, to enable staff from the Driver and Vehicle Standards Agency (DVSA) to undertake road safety inspections.
• Contributing to the efficiency of roadside checks by making sure the equipment and vehicles are available and fit for use.
• Providing basic IT and clerical support during roadside checks, and other associated tasks.
• Carrying out minimum maintenance and upkeep of “High-Viz” vehicles (oil, water, tyre pressures & condition etc).
• Assisting in the administration of the check site by confirming staff resources are available.
• Assisting the Area Management Team in ensuring compliance with health and safety requirements.

For further information on the role, please read the role profile.

Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Essential licenses:

You will be required to provide evidence that you hold any essential licenses at some point during the recruitment process. If you cannot provide evidence, your application will be withdrawn.

Required experience:

To be successful in this role you will need to have the following experience:

1. Excellent interpersonal skills and a strong customer service focus.

2. Ability to be confident and can remain composed, expressing yourself in a clear and professional manner.

3. Be able to multitask and relish a varied workload.

4. You will have a flexible, can do attitude allowing you to adjust to different environments and the requirements and strategic direction of the Agency.

Additional Information

The role would require you to work to a 5-week rota consisting of early, late and night shifts, however you will be rewarded with an attractive allowance for this.

Shift pattern details: Rotating shift pattern of early shifts, late shifts and night shifts. A copy of the pattern can be viewed here.

The successful candidate must be able to pass the bespoke DVSA driving course designed for DVSA Enforcement Support Officers, failure to pass either element of the training may result in termination of your appointment.

The role can be physically demanding, including getting in & out of cars and sitting in cars for long periods.

Additional Information

Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services.

Working hours, office attendance and travel requirements

There may be occasional travel, with overnight stays as part of this role.

This role is not suitable for hybrid working and will require the successful candidate to work solely from their designated workplace (one of the locations cited in the advert) or, when required for business reasons, from other offices/work locations/visiting stakeholders.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Applicants are required to hold a full clean category B driving licence.

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).

• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday.

• Access to the staff discount portal.

• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.

• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.

• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.

• Flexible working options where we encourage a great work-life balance.

Find out more about the benefits of working at DfT and its agencies .

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Job contact :

• Name : Steven Brougham
• Email : steven.brougham@dvsa.gov.uk

Recruitment team

• Email : dftrecruitment.grs@cabinetoffice.gov.uk