Entertainment jobs in Barrow-In-Furness

About Us: Walterz Entertainment Centre is Blackpool’s premier venue for fun and entertainment, offering a state-of-the-art facility with ten-pin bowling, augmented reality darts, luxury karaoke booths, and a variety of games. With two fully licensed bars, stylish dining options, and spaces perfect for private events, Walterz is the ultimate destination for a memorable time with friends or family.

Job Title: Manager (with Events organisation)

Location: Walterz Entertainment Centre, Blackpool

Reports to: Operations Manager

Salary: c£32,000 DOE (plus bonus)

Role Overview: We are seeking an enthusiastic and dynamic Manager to join our team at Walterz Entertainment Centre. In this role, you will support the Operations Manager in overseeing the day-to-day operations of the venue, ensuring exceptional service and a safe environment for all our guests. You will also play a key role in coordinating and managing events, ensuring they run smoothly and exceed customer expectations.

Key Responsibilities:

• Assist in managing the overall operations of Walterz bars and entertainment center, ensuring all areas are running smoothly and efficiently.
• Provide excellent front-of-house service, ensuring guests have an exceptional experience from start to finish.
• Oversee and coordinate events, from initial planning through to execution, ensuring all details are managed and guest expectations are met.
• Supervise and support the team throughout shifts, ensuring speed of service, cleanliness, and staff productivity.
• Ensure the venue is opened and closed on time, with all opening and closing procedures followed precisely.
• Manage staff rotas, ensuring adequate coverage for both regular operations and special events.
• Maintain a comprehensive understanding of the venue’s reservation and booking systems (Karaoke, Bowling, Darts, etc.).
• Ensure compliance with health and safety policies and be fully conversant with all emergency procedures.
• Build rapport with guests to encourage repeat business and positive word-of-mouth.
• Communicate effectively with the marketing team to promote public events and increase attendance.

Event Responsibilities:

• Lead the organisation of larger events, including liaising with clients, managing bookings, and overseeing event execution.
• Work closely with the marketing team to create promotional material for events.
• Manage on-the-day event logistics, including setup, guest management, and problem-solving.

Essential Skills:

• At least 2 years of experience in bar/beverage management or a similar role.
• Demonstrable experience in delivering outstanding customer service.
• Strong communication skills, both oral and written.
• Experience in event management.
• Ability to work under pressure, multitask, and meet tight deadlines.
• Confident in managing a diverse team and dealing with a variety of customer needs.

Desirable:

• First Aid at Work certification.
• Knowledge of licensing laws and other relevant legislation.
• Experience in a fast-paced, high-volume hospitality environment.

Working Hours: Flexibility is required, as this role involves working a variety of shifts within a 7-day operation, including evenings, weekends, and public holidays.

Benefits:

• Bonus scheme
• Employee discount - 25% off holidays with the Partington Group
• Employee discount - 10% off at Walterz Entertainment Hub
• Employee discount - Local Attractions Discount Scheme
• Pension scheme
• Wellness programmes
• Ongoing training and development
• Birthday Treat - Additional day
• Service linked additional annual leave
• Refer a friend scheme
• Team events
• Use of leisure facilities across the Parks
• Loyalty leave

How to Apply: If you are passionate about hospitality and events and are ready to take on a challenging and rewarding role at Blackpool’s hottest entertainment venue, we would love to hear from you. Please submit your CV and a cover letter detailing your relevant experience and why you would be a great fit for this role.

For more information about Walterz Entertainment Centre, visit our website: walterzblackpool.com.

Job Types: Full-time, Permanent

Additional pay:

• Performance bonus

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• On-site parking
• Referral programme

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Application question(s):

• Do you know anyone who works for Partington's?
• What is your experience in organising and/or running events?

Experience:

• Hospitality management: 1 year (required)

Licence/Certification:

• Driving Licence (preferred)
• Personal Licence (preferred)

Work Location: In person

Reference ID: WZ-AM AUG24