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Post and Order Processing Assistant - job post

Royal Yachting Association
4.2 out of 5
£22,000 - £23,500 a year - Permanent, Full-time
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Job details

Here’s how the job details align with your profile.


  • £22,000 - £23,500 a year

Job type

  • Full-time
  • Permanent

Shift and schedule

  • Monday to Friday



Pulled from the full job description

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Free parking
  • Gym membership
  • Life insurance
  • On-site parking

Full job description

Post & Order Processing Assistant

Salary: £22,000 - £23,500 per annum

Full Time: 35 hours per week

Location: Hamble (office based)

Do you have previous postal warehouse experience?

Do you enjoy working in a customer service environment?

Are you to work well as part of a team?

If the answer to any of these questions are yes, then this is the perfect role for you!

The Royal Yachting Association is seeking an experienced Post & Order Processing Assistant to join the Despatch & Facilities team to process outgoing mail and parcels, receive and process all orders and process sales orders returns.

In return for your work, you’ll receive a range of benefits including:

o 33 days holiday including public holidays pro rata

o Your Birthday Day off

o 10% RYA contribution to a Personal Pension Scheme

o Volunteering days

o Free charging point for electric vehicles whilst on your working days at the office

o Free Life Insurance

o Discounts platform for retail, entertainment, holidays & gym membership

o Social Events

o RYA Membership

….just to name a few.

What you’ll be doing:

  • Process daily the items for despatch using the Royal Mail and Parcelforce web based systems
  • To distribute daily internal mail to the central mailboxes in RYA House
  • Processing returned stock items from members, non members / account holders
  • Processing orders from various sources including, telephone, web shop and email
  • Dealing with various types of enquiries by, telephone, web shop and email
  • Maintaining our account holders change of detail information
  • Maintaining of electronic filing systems

Who we’re looking for:

  • Someone with a helpful attitude and good telephone manner.

· The ability to work efficiently and prioritise your own workload.

  • Someone who has good communication skills.

What do you need:

  • Experience of working within a postal warehouse environment.
  • Experience of working in a busy office and warehouse distribution environment.
  • A forklift license would be an advantage but not essential.

The RYA is committed to equality of opportunity.

As an equal opportunity and disability confident employer, we celebrate and welcome diversity in all its forms and believes that a diverse workforce boosts innovation, productivity, and creativity.

We are dedicated to promoting equity, diversity and inclusion and strive to be an inclusive and diverse workplace where everyone can be their authentic selves. We would particularly encourage applications from ethnically diverse candidates who are currently underrepresented at the RYA.

Job Types: Full-time, Permanent

Pay: £22,000.00-£23,500.00 per year


  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Free parking
  • Life insurance
  • On-site parking
  • Paid volunteer time
  • Sick pay


  • Monday to Friday

Work Location: In person

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