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Restaurant Supervisor - job post

Potters Resorts
74 reviews
Maldon CM9
Responded to 75% or more applications in the past 30 days, typically within 7 days.

Job details

Here’s how the job details align with your profile.

Job type

  • Full-time

Shift and schedule

  • Weekend availability
  • Holidays


Maldon CM9

Pulled from the full job description

  • Cycle to work scheme
  • Employee assistance programme
  • Employee discount
  • Free parking
This role is based at Five Lakes ~ Maldon, ESSEX CM9 8HX

If you’re good at what you do, you can work anywhere. If you’re the best at what you do – come and work with us at Potters Resorts - Five Lakes, the UK’s only all-inclusive Resorts!

We are currently recruiting an experienced, enthusiastic and motivated individual with a positive outlook and a ‘can -do’ attitude to join our busy Restaurant Team, to support in the role of Restaurant Supervisor.

Along with a competitive salary we will offer you:
  • Free use of our Gym and Swimming Pool
  • 30% Discount on products in the shop
  • Discounted holidays for you and your family at both our Five Lakes Resort and Hopton on Sea Resort
  • Free Team Lunch available daily
  • An all-year-round position (not seasonal)
  • Free Parking and on the main Bus Route
  • Cycle to Work Scheme
  • 10% Discount off all products and treatments within Aphrodite Beauty Salon
  • Reward & Recognition Schemes
  • Opportunities to learn and develop across the Resort, as well as options to complete fully funded qualifications
  • Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive ‘Evening of Entertainment’ on Resort
  • Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks, access to GP’s, mental health support and counselling
About the role:
As Restaurant Supervisor you will be reporting to the Restaurant Manager, supporting the smooth running of the Restaurant operation which employs a total of 50 team members – one of our biggest teams on Resort!

With our Guests enjoying our full board Restaurant experience three times a day, we are looking for someone who has the ability to work under pressure, yet remain calm and professional whilst maintaining the highest standards of service to create a memorable dining experience for our Guests.

About You - Key skills and experience:
  • Proven experience of working in a similar front of house role at a supervisory level, with the responsibility of directly Supervising and managing a team
  • The ability to lead, coach, supervise and motivate the Restaurant Team on a day-to-day basis in order to support the delivery of our Restaurant Customer Service and Operational Standards
  • Exceptional standards in relation to Customer Service, Team Work, Health and Safety and Team happiness and wellbeing
  • Promote a culture of efficiency and dedication within the team, with a strong emphasis on attention to detail
  • Problem solving skills with the ability to react quickly and efficiently in dealing with the daily needs and challenges of the Restaurant Operation
  • Excellent communication skills with the ability to maintain strong working relationships across the Resort
  • Commitment in delivering a high level of Customer Service
You will take personal pride in;
  • Being friendly and approachable, supporting your team and helping guests with any questions or queries they may have
  • Having a keen eye and strong attention to detail
  • Having excellent organisational skills
  • Being self-motivated with a positive outlook and a passion to do your best
  • Promoting teamwork by establishing strong working relationships with those around you, by treating your colleagues with respect
Hours of work:
  • This is a full-time position, working circa 40 – 44 hours per week, 5 days out of 7.
  • Due to the nature of the operation, the hours of work will vary and will include weekends, evenings and bank holidays on a rota basis around the needs of the business.
  • Although we require a flexible approach towards the shift patterns, we also strongly encourage and support a healthy work life balance.
If you have a natural ability to build a rapport with our lovely guests and put a smile on their face that stays with them throughout their stay – then you could be just the person we’re looking for!

The atmosphere on Resort is busy, fast-paced, and exciting, and no two days are ever the same! So, what are you waiting for…?
To start the next step of your journey with us – apply now! We look forward to hearing from you.

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