Entertainment jobs in Leyland

We’re looking for an experienced General Manager to oversee 3 sites in Preston city centre - 2 being under the same roof and one being just a few doors way. these sites are already open and trading and are looking for a leader to oversee these venues and work with the directors to improve service standards & sales.

Your primary responsibilities will be to create and retain a happy and committed staff team, lead them in delivering high quality wet led drinks and entertainment services, and assist in growing the organisation through income generation.

We pride ourselves in putting customer satisfaction at the centre of everything we do, providing a high-quality experience from start to finish, and we are looking for positive, enthusiastic and customer-focussed people to join our team to drive this forward.

We are looking for a hands-on enthusiast to lead by example and drive profitable sales whilst sustaining the existing excellent operational standards and service.

You will need to be able to demonstrate great leadership skills and the ability to build a high performing team in order to control, develop and improve all aspects of the business including: P&L, people, standards, legal compliance, service and brand integrity.

Please note: We require all of our General Managers to have a personal licence to manage our sites.

Key responsibilities of the General Manager include:

• Ensuring that the facility is ready for use in accordance with the planned opening times and activities.
• Ensuring that all areas of the facility are maintained to the highest possible standards of safety, cleanliness, security and operational effectiveness and efficiency.
• Providing visible leadership to facility staff, ensuring they are motivated and operate to the high service standards expected.
• Allocating, monitoring and supervising the work standards of reception staff including ensuring that staffing levels are appropriate to the schedule.
• Contributing to managing the performance and ongoing development of staff.
• Identifying, discussing and meeting the training and development requirements of own job role.
• Maintaining a clear customer focus and high visibility within the venue, proactively developing and maintaining high standards of customer care.
• Ensuring compliance with all organisational policies and procedures, including those for finance and revenue protection.
• With the Operations Manager and Directors, reviewing activity sales performance regularly, agreeing targets for improvements and identifying strategies for retaining and attracting new customers and building sales and profitability.
• Controlling and managing of enquiries, complaints and general public relations.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Additional pay:

• Bonus scheme

Schedule:

• Day shift
• Every weekend

Experience:

• Bar management: 3 years (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person