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    • Dental receptionist: 1 year (required).
    • As the first point of contact for our patients, you will play a key role in ensuring an outstanding patient experience.
    • Ensuring a high level of attentiveness and professionalism, providing excellent customer service at all times.
    • High levels of integrity and resilience.
    • Previous experience of working in an administrative or receptionist role.
    • Proven problem solving & analytical skills.
    • Part time or Full Time hours can be considered.
    • Duties include general reception work, answering phones, typing, efficiently dealing with appointments and…
    • To retrieve medical records and assist the completion of medical/insurance records.
    • File patient records and correspondence in patient medical records.
    • On Wednesdays, you will be the main point of contact for clients, ensuring they feel welcomed, supported, and cared for throughout their visit.
    • Creating a seamless experience for every client.
    • Job Types: Full-time, Permanent.
    • Do you have working knowledge of Microsoft Word, Excel, Outlook, and PDF…
    • You will be the first point of contact for our patients, providing an exceptional customer experience while ensuring the smooth day-to-day running of the…
    • Have amazing personal and phone communication skills.
    • Have a record of speaking to people at length and the ability to deal with complaints in an empathetic…
    • Coordinate with medical staff to facilitate patient flow and manage any scheduling conflicts.
    • The ideal candidate will be the first point of contact for…
    • Excellent focus on patient journey and hight level of customer service.
    • A good level of computer literacy including knowledge of Microsoft office 365.
    • Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedure.
    • Job Types: Part-time, Permanent.
  • View similar jobs with this employer
    • Hours – Full time, 40 hours per week (must be flexible working weekends).
    • Salary – £27,000 per annum, bonus & benefits, full training will be given.
    • Reporting to the Clinic Manager, the role provides the vital link between the sonographer and the family, ensuring that from the moment the family arrives,…
    • Reporting to the Clinic Manager, the role provides the vital link between the sonographer and the family, ensuring that from the moment the family arrives,…

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Job Post Details

Dental Receptionist - job post

The Park Dental Clinic
323 Upper Richmond Road West, London SW14 8QR
£14.00 - £14.67 an hour - Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • £14.00 - £14.67 an hour

Job type

  • Full-time

Location

323 Upper Richmond Road West, London SW14 8QR

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension

Full job description

Full-Time Dental Receptionist

Location: SW14 (East Sheen, Richmond)
Position: Full-Time, Permanent

About Us

We are a busy, long-established mixed dental practice in the heart of East Sheen, providing high-quality general and aesthetic dentistry. Our practice prides itself on delivering exceptional patient care in a friendly, professional, and supportive environment.

We are looking for an experienced and enthusiastic Dental Receptionist to join our team and become an integral part of our growing practice.

The Role

As the first point of contact for our patients, you will play a key role in ensuring an outstanding patient experience. The ideal candidate will be organised, professional, and able to thrive in a fast-paced environment.

Key Responsibilities

  • Welcoming patients and creating a positive first impression of the practice.
  • Answering telephone and email enquiries promptly and professionally.
  • Managing appointment bookings, recalls, and clinicians' diaries.
  • Maintaining accurate and confidential patient records.
  • Processing payments and handling financial transactions.
  • Managing daily reception administration duties.
  • Assisting with patient queries and resolving concerns efficiently.
  • Handling complaints professionally and in accordance with practice procedures.
  • Opening and closing the practice and acting as a key holder when required.
  • Working closely with the clinical team to ensure the smooth running of the practice.

Working Hours

Monday, Tuesday, Wednesday & Friday: 7:30am – 5:00pm
Thursday: 7:30am – 6:00pm
One Saturday per month: 8:30am – 1:30pm

We are Looking For:

  • Minimum of 2-3 years' experience in a dental reception or administrative role.
  • Previous experience using Dentally software is preferred.
  • Excellent communication and customer service skills.
  • Strong organisational and multitasking abilities.
  • Good working knowledge of Microsoft Word and Excel.
  • A professional, punctual, and positive attitude.
  • Ability to work independently and as part of a team.
  • A caring and compassionate approach towards patients.

What We Offer

  • Competitive salary, dependent on experience.
  • In-house training and ongoing professional development.
  • Company pension scheme.
  • Employee discounts.
  • Supportive and friendly working environment.
  • Opportunity to join a well-established and respected dental practice.

If you are passionate about patient care and enjoy working in a busy, professional environment, we would love to hear from you.

To apply, please send your CV and a brief covering email to dsharma@theparkdental.co.uk

Job Type: Full-time

Pay: £14.00-£14.67 per hour

Benefits:

  • Company pension
  • Employee discount

Ability to commute/relocate:

  • London SW14 8QR: reliably commute or plan to relocate before starting work (required)

Experience:

  • Dental receptionist: 1 year (required)

Work Location: In person

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