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Job Post Details

Safer Communities Officer - job post

Cadarn Housing Group
Unit 5, Village Way, Cardiff CF15 7NE
£34,249 - £36,051 a year - Permanent, Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £34,249 - £36,051 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Flexitime

Location

Unit 5, Village Way, Cardiff CF15 7NE

Benefits

Pulled from the full job description

  • Flexitime
  • Sick pay
  • Free parking
  • Additional leave
  • Health & wellbeing programme
  • Work from home

Full job description

An exciting opportunity has arisen to join an award winning and innovative housing association and our tenant focused Housing Team. We are looking for a proactive and customer focused individual, to provide practical support to our tenants and to enable our tenants to live safely in their communities.

About Us

The Cadarn Housing Group is the parent company with Cadwyn Housing Association, Newydd Housing Association, Living Quarters (Lettings and Sales) Wales Ltd, and Igneous as subsidiaries.

Cadarn Housing Group is the parent of the Group and provides oversight and support services role. Newydd Housing Association is a charitable housing association, that offers over 3,000 affordable homes for rent and sale to people where need is at its greatest in Mid and South Wales, working in several local authority areas. Cadwyn Housing Association owns and manages 2,000 homes for affordable rent and low-cost home ownership as well as a range of community regeneration initiatives.

About the role

This is a front line customer facing role delivering services across Cadarn’s tenant base. The Safer Communities Officer will work using the principles of “Restorative Approaches” to enable our tenants to feel empowered and confident in dealing with anti-social behaviour. You will provide expert advice and focus on initiatives to prevent and deter negative behaviour to our tenants. You will play a lead role in fostering a partnership approach with agencies including the Police and Environmental Health to tackle root causes of anti-social behaviour within Cadarn’s estates and communities.

The Safer Communities Officer position is a busy, varied and challenging role. You must be able to demonstrate good technical knowledge of dealing with, managing and preventing Anti-Social behaviour coupled with effective planning and organisational skills, the ability to prioritise to meet deadlines and to work on your initiative. You will be an effective communicator and team player with good IT skills.

About you

A relevant HNC in Housing or other relevant and proven experience is essential for this role, along with experience within a housing management or community safety environment and of working with vulnerable people and safeguarding principles. You should also have a working knowledge of the relevant legislation for addressing anti-social behaviour and of tenant and landlords responsibilities.

You will need a driving licence and have the use of a car every working day. The post is subject to an Enhanced Disclosure and is subject to a renewal disclosure check every three years.

Continually improving is at the heart of what we do. A high standard of work and the ability to be flexible and innovative is also important to us. So, if you are passionate about social housing and making a difference and have great customer service skills along with a can-do attitude, then why not apply?

Closing date for applications: midnight Monday 15 June 2026

Interview date: Wednesday 24 June 2026

*Please note that we reserve the right to close the role earlier than scheduled if a suitable candidate is found and/or subject to the number of applications received so please apply early to avoid disappointment.

Cadarn are proud to be an equal opportunity employer! We respect and seek to empower our people by supporting the diverse cultures, perspectives, skills, and experiences within our workforce. We believe that the more inclusive we are, the better our work will be. We welcome applicants from diverse backgrounds particularly from people of colour or people with disabilities as they are currently underrepresented in our workplace.

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply or contact us to discuss your experience. You may be just the right candidate for this or other roles.

Want to know more?

To apply for this job, you will need to complete our short online application form. For further information and to apply online please go to www.cadarn.co.uk/work-for-us

Job Types: Full-time, Permanent

Pay: £34,249.00-£36,051.00 per year

Benefits:

  • Additional leave
  • Flexitime
  • Free parking
  • Health & wellbeing programme
  • Sick pay
  • Work from home

Work Location: In person

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