Environmental Health jobs in Wakefield

JOB DESCRIPTION: Technical Quality Assessor

LOCATION: East Anglia, South East and Midlands (travel required)

REPORTING TO: Surveyor Manager

RESPONSIBLE FOR: Quality assurance inspections and customer satisfaction checks

CONTRACT TYPE: Full-time, Permanent

The Company
Aran Insulation, part of AgilityEco, is an award-winning, industry leading organisation striving to improve energy efficiency of homes throughout the UK. Passionate about improving quality of life and cost of living, the company’s goal is to reduce carbon emissions of UK households. A dynamic company going through a growth and development period. Aran Insulation is committed to developing its staff through training and progression, giving them the tools and opportunities to excel.

Job Role

The Quality Assurance Inspector role is responsible for supporting the delivery of high-quality insulation and renewable installations through pre, mid and post-installation inspections and quality checks. The role will involve regular travel to sites and customers’ properties to assess the quality and compliance of works completed by employed operatives and subcontractors.

Working closely with the Surveyor Manager and wider operational teams, the role will identify and report non-conformances, support corrective actions and help identify recurring issues and opportunities for continuous improvement. The role will also include speaking with residents following works to understand their experience and ensure any concerns or feedback are appropriately followed up.

Key Responsibilities

• Carry out pre, mid and post-install inspections of insulation and renewable installations to check the quality of works being completed.
• Verify compliance with applicable standards including PAS 2030/2035, MCS standards, Building Regulations and manufacturer specifications
• Inspect works completed by employed operatives and subcontractors, inspections will include on-site and desktop audits.
• Produce detailed inspection reports, detailing remediation works needed where relevant.
• Identify non-conformances and feed these back to the relevant teams ensuring corrective actions are identified, agreed and implemented
• Complete follow-up inspections where needed
• Carry out customer satisfaction checks, speaking with residents following works to understand their experience and satisfaction with the service provided and work installed
• Pick up on any customer concerns and feedback during visits and make sure these are fed back to the relevant teams and followed up where needed.
• Keep records of inspections/audits completed, customer feedback and non-conformances
• Work closely with the wider team to help improve the overall quality of installs and customer experience
• Identify common/repeated issues and feed these back to the Surveyor Manager or relevant Contract Manager.
• Assist with root cause analysis and continuous improvement initiatives
• Support with pre-installation surveys when required
• Ensure compliance with health, safety and environmental requirements during site visits.
• Full-time role, reporting into the Surveyor Manager
• The role will involve regular travel and being out on site/in properties

Essential

• Full UK driving licence and meet our insurers’ requirements for cover
• Retrofit Assessor (Level 4 RA) qualification
• Domestic Energy Assessor qualification
• Experience within insulation, retrofit, renewables or a similar construction environment
• Good understanding of installation quality and compliance requirements
• Strong attention to detail with the ability to identify defects and non-conformances
• Ability to produce clear and accurate inspection reports
• Good communication skills, with the ability to provide constructive feedback to operatives, subcontractors and internal teams
• Confident communicating with customers and residents, including when dealing with concerns or feedback
• A quality-focused approach with a commitment to continuous improvement and getting work “Right First Time”

Desirables

• Traditional Building Retrofit Assessment (Pre 1900's b9lt-on)
• Heat Loss Calculation Level 3 (Air Source Heat Pump suitability)
• CSCS
• Previous experience in a quality assurance or inspection-based role
• IOSH or other relevant health and safety qualification

Benefits

• 23 days’ annual leave plus bank holidays, increasing by 2 additional days after 2 years’ service
• Employee Assistance Programme (EAP)
• Learning and development opportunities
• Enhanced maternity, paternity and adoption leave
• Refer a Friend scheme
• Company sick pay (subject to length of service)
• Long service recognition scheme

Schedule

• Monday to Friday (business hours 8am-4:30pm)

Join our dynamic team at Aran Insulation and contribute to our mission of improving energy efficiency and reducing carbon emissions in homes across the UK. Apply now and be part of a progressive and impactful organisation.

Note:

This is a description of the job as it is constituted at the date shown. It is the practice of Aran Insulation Limited to periodically review Job Descriptions to ensure they relate to the job performed, or to incorporate any proposed changes. Aran Insulation Limited is fully committed to Equality, Diversity and Inclusion in all areas of our business including the appointment of staff. We ensure that applicants who meet our shortlisting criteria are invited to our recruitment process. Due to the nature of our work, we undertake criminal record checks with the Disclosure and Barring Service for all successful applicants, and periodically thereafter. Should an applicant not satisfy our background checks any conditional offer of employment or employment may be withdrawn.

Work Location: On the road