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    • Previous experience in an IT support or technical support role is desirable but not essential.
    • Providing customer IT support via phone and remote access.
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IT Support Technician
Prodigit Systems Ltd
London
•
Hybrid work
£104 a day
Part-time
Apply now

Job details

£104 a day
Work from home
Part-time
Monday to Friday
Hybrid work in London

Full job description

IT Support Technician (Part-Time) Contract

About Us

We are a specialist EPOS provider for pharmacies, delivering both software and hardware solutions to customers across the UK.

The Role

We are looking for a reliable and motivated IT Support Technician to join our team on a part-time basis. This is a varied role combining customer support, development, on-site installations, training, and hardware setup.

Full training on our systems and products will be provided.

Key Responsibilities

  • Providing customer IT support via phone and remote access
  • Software development using Python, HTML, Javascript etc, training provided
  • Installing and configuring systems at customer sites
  • Delivering basic user training during installations
  • Troubleshooting hardware and software issues
  • Preparing systems and equipment for installation
  • Assisting with general ad-hoc technical and administrative tasks, including maintaining records, ordering components

You will act as the first point of contact for customers experiencing IT-related issues, so strong communication and problem-solving skills are essential.

Working Hours

  • Part-time: 3 days per week
  • Monday to Friday, 9:00am – 6:00pm
  • Opportunities for additional hours may become available
  • Work from home available on non-customer visit days

Skills & Requirements

  • Comfortable using computers and common software applications
  • Basic experience with hardware/software support and troubleshooting
  • Strong communication and organisational skills
  • Ability to prioritise tasks and work independently
  • Willingness to learn and adapt in a fast-paced environment
  • Full UK driving licence and access to your own insured vehicle required for customer visits
  • Mileage expenses will be reimbursed

Experience

  • Previous experience in an IT support or technical support role is desirable but not essential
  • Experience within a small to medium-sized business environment would be an advantage

Qualifications

Any IT-related qualifications or certifications would be beneficial, including:

  • A Levels
  • BTEC
  • Diploma
  • Degree
  • Relevant IT certifications

Salary

  • £13 per hour (£104 per day)
  • Part-time: 24 hours per week

Job Type

Part-time

Pay: £104.00 per day

Benefits:

  • Work from home

Work Location: Hybrid remote in London

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