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Medical Secretary

Lewisham, South East London
Full-Time – 37.5 hours per week
Based at Jenner Practice / Laurence House

Join One Health Lewisham

At One Health Lewisham, we are passionate about delivering innovative, integrated healthcare services that make a real difference to local communities. Working across South East London and North East London ICSs, we support practices, PCNs, care homes, and patients through a wide range of specialist and community-based services.

As a growing and forward-thinking organisation, we are looking for an experienced and motivated Medical Secretary to join our team and support the delivery of high-quality patient care.

About the Role

This is an exciting opportunity for an organised and proactive Medical Secretary with extensive experience in primary care to play a key role within a multidisciplinary healthcare team.

You will provide comprehensive secretarial and administrative support to clinicians and operational teams, ensuring referrals, correspondence, patient records, and workflows are managed efficiently and accurately. The role requires excellent communication skills, strong attention to detail, and confidence working with medical terminology and NHS systems.

Key Responsibilities

You will be responsible for:

• Managing referrals through NHS electronic systems including eRS
• Typing and formatting clinical letters, reports, and referrals
• Handling incoming and outgoing correspondence
• Maintaining accurate patient records using EMIS and other clinical systems
• Supporting workflow management and monitoring clinical/admin inboxes
• Processing patient registrations and deductions
• Liaising with hospitals, consultants, and community services
• Handling prescription and medication administration queries
• Supporting clinicians with medical reports and urgent administrative tasks
• Ensuring all work complies with GDPR, confidentiality, and NHS policies
• Assisting with audits, searches, data collection, and quality improvement projects

What We’re Looking For

Essential:

• Previous experience working as a Medical Secretary or Administrator within General Practice
• Experience using EMIS clinical systems
• Strong understanding of medical terminology and NHS processes
• Excellent Microsoft Office and IT skills
• GCSEs (or equivalent) in Maths and English
• Excellent verbal and written communication skills
• Strong organisational skills and ability to prioritise workload

Desirable:

• Medical Secretarial qualification
• Audio typing experience
• Extensive knowledge of primary care procedures and referral pathways

Why Join Us?

At One Health Lewisham, we value innovation, collaboration, and continuous development. We offer the opportunity to work within a supportive and ambitious organisation that is shaping community healthcare services across London.

Our services include:

• NHS Health Checks
• Enhanced Care Home Services
• Home Visiting Services
• Population Health Programmes
• Long Covid Services
• Digital Transformation Initiatives
• Weight Management Programmes

Apply Now

If you are an experienced Medical Secretary looking to join a dynamic and supportive healthcare organisation, we would love to hear from you.