Executive Medical Secretary jobs

Pay: £50,000.00-£55,000.00 per year PRO RATA

Hours: Currently part-time hours available, with options for flexible overtime and increase to full-time with business growth.

Job Description:

Head of Clinical Services

We have a new and exciting opportunity to join our team, continuing to add strength to our clinical governance and the services we provide in the community.

The Head of Clinical Services for Steps Ahead will;

Continue to develop excellence and strategic development to expand our clinical services by;

· Lead Nursing and Clinical services and drive Clinical excellence, ensuring standards and best practice

· Have responsibility for leading, supporting and facilitating the clinical needs of Steps Ahead clients with their care provision

· Promote a culture of continuous improvement, growth mindset, high-standards, embedding Steps Ahead values and promoting key working relationships with professionals and stakeholders.

· Report against targets and standards; put in place action plans for continuous service improvements for clients, overall service quality and business development

· Complete and fulfil compliance requirements using our bespoke system to identify areas for improvement and promote client safety

· Working to identify areas for improvement and supporting the design and implementation of these ideas across the organisation

Coaching, Leading & Managing your Clinical Teams;

· As an experienced line manager, conduct high quality performance discussions and appraisals, including oversight of the Clinical Support Teams and their clients

· Hold accountability for your Clinical Team Leaders achieving their tasks and duties as per their role and responsibilities, continually developing high performing teams with continuous coaching

· Promote Professional Standards, lead as an ambassador for the team and wider business, acting as a role model and providing mentorship to our Clinical Support Staff

· Support the Registered Manager in assurance and evidence of regulatory compliance

· Work in collaboration with our Head of Care and Quality Assurance Team to deliver Clinical Governance activity to drive quality and continuous service improvement

· Chair Clinical Quality Meetings & Clinical Team Meetings, creating a safe space for quality conversations and constructive feedback

Policy, Governance & Management

· Review and update Clinical Policies, guidelines and processes as required to ensure that they reflect clinical best practice

· Working with the Learning & Development Team to ensure appropriate and timely clinical training is delivered

· Work with our Head of Care to ensure Incidents and Complaints are managed in line with policy and regulatory requirements

· Be on call when required outside of regular hours

· Report on progress to the Directors and Board of Senior Managers

· Report issues and concerns immediately to the Registered Managers and Managing Director

· Act as the Infection Prevention and Control Lead and Safeguarding Lead for Steps Ahead

Working with Others

· Promote communication and stakeholder engagement developing effective and professional working relationships with professionals and stakeholders

· Ensure the Clinical Support Teams receive formal supervision and appraisals as per company policy and in line with your motivations as a line manager

· Manage your own workload effectively, to ensure full support and management of the Senior Clinical Support Staff can be given

· Be responsible for promoting and protecting the welfare of our clients

· Support the Senior Management Team in the delivery of high-quality care and support, and to deputise when required.

· Work in cooperation with the members of MDTs to maximise opportunities for our clients and improve outcomes

· Ensuring Clinical Teams are working well and collaboratively with the Care Coordination Team

· Identify information and ideas for improvement and share with the Senior Management Team

A bit about you

· As an inspiring leader, you will have a strong track record of leading and developing high performing teams, and will be able to motivate, lead and guide our teams at Steps Ahead

· Ensuring that the clinical teams perform to the very best of their ability, you will be key to us in achieving our goals to remain an outstanding provider

· Relevant clinical experience – ABI/Spinal Injury/ Community Nursing

· Proven experience in senior management and a leadership role

· Experienced in leading through change; motivating, and engaging teams through the process

· In depth clinical experience and ability to manage a team, ensuring our business complies with CQC requirements

· Leadership qualification in clinical governance activity, with the ability to apply and implement continuous improvement at a departmental and organisational level

· Experience of leading and implementing Quality Initiatives

· Ability to act as a catalyst for change with a methodical and measured approach

· Comprehensive understanding of relevant legal and professional care and practice standards and evidence ongoing professional development

· The ability to develop effective working relationships with key stakeholders such as; Case Managers, Integrated Care Systems/Boards, General Practitioners, Consultants and Suppliers

· Passion to deliver outstanding care in a rewarding and sometimes emotionally challenging environment

Personal Attributes

· Excellent communication skills – you are a confident, clear communicator

· A strong commitment to quality standards to ensure compliance to statutory, mandatory and contractual requirements

· Positive and solution focussed approach to managing challenges at a team and broader organisational

· Flexibility and pragmatism with an ability to self-plan and respond to shifting priorities and needs

· Remain calm and professional in busy periods, handling queries with expertise

· The ability to act as a role model for best practice and actively promote a positive working environment

· Proficient IT skills

· Driving licence

· Hybrid working is an option with the expectation of regular visible leadership at Head Office and visiting client packages across England as and when required. We expect a 50/50 split between travel to see clients and home/office based.

INDHP

Pay: £50,000.00-£55,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Referral programme
• Work from home

Work Location: Hybrid remote in London