Family Support Worker jobs in Glasgow

Hours: Part-time

Location: Glasgow office base, with travel to West Dun and Argyll and Bute

Salary: £29,166.00 per annum, pro rata for part time

We’re looking for a Family Support Worker to join our West Dunbartonshire and Argyll & Bute Bairns’ Hoose Team to help support young people and their families. This is a part time position but there may be opportunity within the organisation for additional hours up to full time which would involve supporting our Scotland-wide Response team.

Includem are supporting the development and delivery of the Bairns' Hoose across West Dunbartonshire, Argyll and Bute. The Bairns Hoose is a national programme enhancing how child protection services are delivered across Scotland. The vision of Bairns’ Hoose in Scotland is for all children who have been victims of or witnesses to abuse or violence, as well children under the age of criminal responsibility who may have caused harm or abuse, to have access to trauma informed recovery, support and justice. More information on the Bairns’ Hoose can be found at bairnshoosescotland.com

West Dunbartonshire and Argyll and Bute have jointly commissioned includem to provide whole family support services aligned to the Bairns Hoose project, providing a responsive Service across a significant geographical area, supporting children or young people aged 0-18, who are assessed as requiring Bairn’s Hoose service and will be supported by includem’s 24/7 Helpline.

This is an amazing opportunity to work with includem for motivated, positive, resilient individuals who really believe in young people and are flexible regarding hours of work, to help us deliver our innovative approach. You will have a genuine opportunity to work across West Dunbartonshire and Argyll and Bute, facilitating vital support to young people and families who require it most.

Our Family Support Workers are contracted to be available to provide essential Whole Family Support from 0800hrs to 2200hrs, five days over seven within the remit of West Dunbartonshire and Argyll & Bute, in addition to the includem 24hr helpline.

Family Support Workers will lead the provision of relationship-based support delivered to young people and families in the community and to promote positive outcomes in line with the values and principles of includem.

Postholders will manage their own caseload ensuring support plans are developed with the young person to respond to their individual needs and support them to improve outcomes in line with GIRFEC principles and includem’s model of support.

Family Support Workers will be expected to actively demonstrate leadership and ownership over effective service delivery to young people and families, by managing outcomes through the use of line managers, colleagues, and organisational tools, processes, policies, and procedures.

Includem is committed to developing employees and will help you to achieve the relevant qualifications required to carry out the role. These qualifications will be fully funded by Includem. The successful candidate must have a full UK driver's license and access to a vehicle.

We value our staff and employee benefits include:

• A full and robust training and induction programme
• Holiday entitlement of 28 days rising to 31 with length of service and 9 public holidays
• Enhanced Employer Pension Contribution
• Free Confidential Employee Counselling Service
• Access to Mental Health First Aiders across the organisation
• Free Vehicle Breakdown Cover
• Company Mobile Phone and Laptop
• Scottish Council for Voluntary Organisations Credit Union
• Discounted holidays and associated benefits
• Access to discounts for charity workers which includes gym memberships, high street shops, online retailers, travel, insurance
• Flexible and agile working
• Family friendly policies

Please apply on here or send your CV to recruitment@includem.co.uk by closing date 15 November 2026.

Group Stage interviews will take place on 24 November 2026

Individual Interviews will take place on 30th November 2026

Job Type: Permanent

Pay: From £29,166.00 per year

Benefits:

• Casual dress
• Company pension
• Employee discount
• Life insurance
• Sick pay

Application question(s):

• Response required - Do you have business insurance on your car insurance?
• Response required - Is your car compliant with conditions for Low Emission Zones?
• Response required - Can you work flexibly between 8am and 10pm 5 days over 7?
• Response required - Have you been the subject of any investigation or disciplinary processes within an employment setting?
• Response required - Why do you want to work with includem to support children, young people and families?
• Response required - What skills and experiences will you bring to enable you to deliver the role?
• Are you registered with the SSSC

Licence/Certification:

• UK driving license and access to a car for work purposes? (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person