Family Support Worker jobs in North East Region

Join Hopespring and become a Family Assessment Centre Support Worker and start working towards an incredible future!

We are particularly keen to hear from candidates with experience in an early years or nursery setting, who bring a strong understanding of child development, attachment, routines, and supporting parents with babies and young children. This experience would be highly advantageous within our Family Assessment Centre environment.

The Service

Hopespring Residential Family Assessment Centre is based in Sunderland and is a well-established, thriving service, rated Good by Ofsted, providing expert parenting capacity assessments for parent/s, babies, and children.

Our primary purpose is to deliver high-quality parenting capacity assessments. However, we also believe that our service should provide a safe, secure and welcoming home that builds confidence and equips parents with the skills needed to parent safely and independently wherever possible.

Throughout the day, families benefit from 1-to-1 support from designated key workers, alongside shared advice, group learning, social activities, and practical support throughout the night.

As with all Hopespring services, the Family Assessment Centre is therapeutically led in the delivery of interventions, assessments, and practical parenting programmes. We take great pride in achieving strong outcomes for families, supported by a multidisciplinary team that includes a Speech & Language Therapist, Consulting Psychiatrist, and Health Psychologist, among others.

All bedrooms are ensuite and provide a relaxed, well-equipped space reflective of a home environment. Families also have access to a large kitchen, multiple communal and therapeutic spaces, and rooms that can be booked to facilitate meetings or family visits.

Externally, the service is well located close to a park, the beach and the local town, offering natural opportunities for families to build skills and thrive both within the home and out in the community.

The Role

You will provide direct support to families as required, offering advice and guidance to parents on areas such as the personal care of babies, the importance of structure and routine, and promoting positive parenting approaches.

Under the guidance of colleagues, you will practise systemic thinking and use goal-based planning to support positive experiences for babies/children and their parents. You will work effectively and collaboratively with relatives, advocates, and other professionals involved with service users.

As a Family Assessment Centre Support Worker, you will exercise vigilance in relation to Health and Safety, promptly reporting hazards and addressing them where appropriate. You will participate in team meetings, supervision, and annual reviews in line with company policy and regulatory standards.

You will maintain a caring, confidential, and culturally sensitive service, consistently demonstrating high personal and professional standards.

This is a shift-based role, and you will be required to work a rota covering days, nights, and sleep-ins to ensure the service is staffed at all times.

These are the normal duties required at the date of appointment. However, flexibility is essential, and employees may be asked to undertake other duties as required for the effective running of the organisation.

Why Join Hopespring?

• Extensive training
• Career development opportunities
• Professional support network
• Pension scheme
• Access to a wide range of first-class mental health support services

We are committed to safeguarding and promoting the welfare of children, young people, and adults. All successful applicants will be subject to a fully Enhanced DBS check.

Application Process

Following shortlisting, selected candidates will be invited to interview. Further details will be provided in advance.

Please note: We are unable to sponsor right-to-work visas.

Job Type: Full-time

Pay: £27,000.00-£32,000.00 per year

Benefits:

• Company events
• Company pension
• On-site parking
• Sick pay

Application question(s):

• Please type your email in below to receive an application form & applicant pack for this role

Experience:

• working with young people & vulnerable adults: 1 year (preferred)

Licence/Certification:

• driving license (max. 3 points) (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person