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Junior Store Operations & E-Commerce Assistant
ZAP CLOTHING LIMITED
Buckhurst Hill IG9 5BW
•
Hybrid work
£21,200 - £24,000 a year
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£21,200 - £24,000 a year

Job type

Full-time

Benefits

Pulled from the full job description
Free parking
On-site parking

Full job description

About Us

For over 40 years, Zap Clothing Limited has been a trusted destination for high-end designer fashion and luxury style in Essex. We pride ourselves on offering an elite, curated collection and an unmatched, luxury shopping experience for our clientele. As we continue to blend our rich heritage with a growing digital presence, we are seeking an enthusiastic, multi-talented professional to join our team full-time at our Queens Road store and help shape the next chapter of our story.

The Role

We are looking for an energetic, fashion-forward individual who can seamlessly bridge our physical boutique and online storefront. This dynamic, hybrid role is perfect for a proactive junior worker who loves luxury retail, understands digital storytelling, and takes pride in operational excellence. You will be at the heart of our showroom floor assisting guests, driving our social media presence, and managing our behind-the-scenes e-commerce logistics.

Key Responsibilities

  • Stock Inventory & Incoming Deliveries: Oversee incoming stock deliveries, unpack shipments with care, verify items against delivery notes, and ensure all luxury stock is correctly tagged and logged into our inventory system and correctly priced.
  • Boutique Upkeep: Welcome guests to our Buckhurst Hill store, delivering an exceptional, premium customer service experience. Maintain immaculate showroom cleanliness standards, organising stockrooms, replenishing the floor & store presentation, and ensuring garments are beautifully presented.
  • Social Media & Content Creation: Capture the luxury aesthetic of our luxury store. Create, curate, and post engaging daily content (Instagram Stories, Reels, TikToks) showcasing new arrivals and store updates, while promptly interacting with our online community via messages and comments.
  • E-Commerce & Online Orders: Oversee incoming online orders through our web platform, ensuring precision and quick processing.
  • Delivery Logistics: Handle end-to-end delivery logistics, including meticulous quality checks, wrapping items to luxury standards, and coordinating secure courier/shipping dispatches.

Who You Are

  • Passionate & Energetic: You love high-end fashion, keep up with current designer trends, and bring positive energy to the boutique every day.
  • Detail-Oriented & Organised: You enjoy structure, order, and keeping spaces tidy. You understand that luxury extends to the packaging and inventory accuracy, and you manage logistics without cutting corners.
  • A Natural Communicator: You are articulate, polished, and comfortable engaging with boutique guests both in person and via digital channels.
  • Tech & Social Media Savvy: You know the ins and outs of Instagram, TikTok, and basic smartphone video editing. is a major plus.
  • Highly Adaptable: You thrive in a dynamic environment where you might be unpacking a delivery one hour, filming a Reel the next, and packing a high-value shipment after that.

What We Offer

  • Competitive base salary plus performance-based incentives and commission.
  • The opportunity to learn directly within a business built on 40 years of luxury expertise.

To Apply

Please send your CV along with a brief note detailing your passion for fashion and any links to social media content you have created to austin@zapclothing.com

Pay: £21,200.00-£24,000.00 per year

Benefits:

  • Free parking
  • On-site parking

Experience:

  • Fashion retail: 1 year (required)

Work Location: In person

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