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    • Performing field service activities, including on-site installation, upgrades, preventive maintenance and system repairs.
    • Experience documenting service activities and preparing detailed reports.
    • Proficiency with Microsoft Office suite and service management software.
    • Mentor, coach and potentially line-manage other engineers within the team.
    • This is a technically challenging area of the business; addressing customer…
    • Working closely with customers, partners and stakeholders, you will apply your expertise across the full system lifecycle, from requirements definition and…
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    • To accurately complete calibrations on beer dispense monitoring equipment.
    • The purpose of this role is to provide first class installation and maintenance…
    • The primary function of this role is to provide preventative and reactive service maintenance to a range of electronic and mechanical fuel dispensing equipment…
  • View similar jobs with this employer
    • To accurately complete calibrations on beer dispense monitoring equipment.
    • The purpose of this role is to provide first class installation and maintenance…
    • Proven track record of delivering excellent customer service.
    • Maintaining NSI installation standards, compliance and quality in the field, identify errors/…
    • Provide training to customers, as well as other regional field service engineers.
    • Whilst not at customers‘ premises, provide technical support and advice to…
    • As a (Senior) Field Technical Engineer within our Electrophysiology (EP) team you will be responsible for providing expert support and advise on the use of the…
    • Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
    • Plan and undertake routine service calls within defined territory, maximising productive time and service revenue and allowing sufficient time to respond to…
    • Receives work assignments from the Service Manager and/or Lead Technician and operates as part of a team responsible for delivering the full range of…
    • Strong background in field service engineering, with hands-on experience supporting complex electrical/mechanical systems.

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Field Service Engineer II (LSG) Scotland
Thermo Fisher Scientific
·
3.4
Edinburgh EH1
Full-time
Apply on company site

Job details

Pay information not provided
Full-time
Monday to Friday
Edinburgh EH1

Full job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
As a Field Service Engineer II at Thermo Fisher Scientific, you'll contribute to delivering excellent service for sophisticated analytical and scientific instruments. Working with customers across research, industrial, and healthcare settings, you'll install, maintain, troubleshoot, and repair complex equipment while providing exceptional customer service. This position offers opportunities to work with advanced technology while contributing to scientific advancement and innovation.

REQUIREMENTS:
  • 2 years of hands-on technical experience installing, troubleshooting and repairing complex analytical instruments. Experience in Flow Cytometry would be an advantage.
  • Preferred Fields of Study: Electronics, Engineering, Physics, Chemistry, or related technical field
  • Additional relevant certifications are advantageous
  • Strong electronics and mechanical troubleshooting skills with ability to diagnose issues down to assembly level
  • Excellent customer service and communication skills, both written and verbal
  • Strong organizational and time management capabilities
  • Proficiency with Microsoft Office suite and service management software
  • Ability to read and interpret technical documentation and schematics
  • Valid driver's license and ability to travel up to 50-75% within assigned territory
  • Physical ability to lift up to 50 lbs and work in various laboratory environments
  • Proficiency in English required; additional languages beneficial
  • Strong problem-solving abilities and capacity to work independently
  • Adherence to safety protocols and quality standards
  • Ability to respond to customer needs with short notice
  • Ability to effectively train and support customers on equipment operation
  • Experience documenting service activities and preparing detailed reports
  • Demonstrated success in meeting customer satisfaction goals

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