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Field Service Engineer jobs in Cardiff

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    • As a branch Fitter your main responsibility is to maintain and repair the extensive Brandon Hire Station rental assets so our customers can have the equipment…
    • Once you have completed your induction training, as a Field Service Engineer, you will be responsible for visiting customer sites to install, refurbish, and…
    • Provide technical support and mentoring to junior engineers.
    • Complete service reports, inspection records, and certification accurately.
    • Offer breakdown resolutions and an effective repair service.
    • A competent communicator with excellent customer service skills.
    • Work closely with internal teams to ensure work is completed accurately and on time.
    • Excellent communication and interpersonal skills with an ability to…
    • Management and operation of SMART SITE engineer tool.
    • Electrical experience/knowledge and/or certification required for this senior engineer role.
  • View similar jobs with this employer
    • Deliver outstanding Customer Service that exceeds expectations, forging strong relationships with internal and external customers.
    • Pension matching up to 7%.
    • Extensive training will be provided enabling the successful candidate to understand and become knowledgeable on Felder's full range of standard machinery and…
    • This role requires expertise in vehicle inspection, repair cost negotiation, and claims management, supporting both customers and internal teams to deliver high…
    • Each role we have on has different Salaries, Benefits / Bonuses, Type of Work, Areas of Coverage and Systems.
    • Service, Fault Finding and Remedial works of fire…
    • Management and resolution of calls using the customer's service management package.
    • Answering calls and triaging all types of tickets at a first line level.
    • This role will involve daily travel to our customer sites through out Glasgow, Edinburgh, the Central Belt, Fife, Ayr, Borders.
    • Loading supplies into the van.
    • Free On-Site Parking: Convenient and cost-effective parking at most sites, reimbursed via paid parking apps where applicable.
    • Job Types: Full-time, Permanent.
    • Each role we have on has different Salaries, Benefits / Bonuses, Type of Work, Areas of coverage, and Systems.
    • Provide technical support to customers as needed.
    • Excellent customer service and communication skills.
    • Exposure to automation and AI-driven service delivery tools.
    • Diagnose and repair hardware faults.

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Job Post Details

Service Engineer (Fitter) - job post

Vp plc
3.1 out of 5 stars
Cardiff CF23 9AB
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Location

Cardiff CF23 9AB

Benefits

Pulled from the full job description

  • Referral programme
  • Employee discount
  • Company pension
  • Cycle to work scheme
  • Discounted gym membership

Full job description

Job Introduction

Join our fantastic operational branch team as a Fitter and help us keep our vast catalogue of rental equipment in top condition ready for hire.

As a branch Fitter your main responsibility is to maintain and repair the extensive Brandon Hire Station rental assets so our customers can have the equipment they need on time and when they need it. This role is pivotal in the performance of the branch and as such is key to maximising output and efficiency.


Key Responsibilities


  • Ensure all assets are safely maintained and repaired
  • Take a proactive approach to ensuring assets are available to hire
  • Attend equipment breakdowns at customer sites as and when required
  • Ensure all records are completed accurately and in line with company procedures
  • Adhere to H&S rules / procedures at all times
  • Manage and record data e.g. time allocation and spares used, stock needed
  • Assist with, and attend stock takes as required
  • Cover the counter, deliveries and collections when essential to business demands


What We’re Looking For


  • Experience of working with machinery and tools, both mechanical and electrical
  • Organised and methodical approach to work, taking pride in delivery
  • Professional customer service skills
  • Comfortable using IT equipment
  • ‘Can do’ attitude to work and helping in other areas of the branch
  • Mechanical / electrical qualification (desirable not essential)
  • Valid driving licence (Essential)


What We Can Offer You


  • Competitive salary
  • Salary sacrifice pension
  • 25 days holiday, plus bank holidays
  • Additional holiday purchase scheme
  • Free Tool Hire
  • Life Assurance cover 3x salary
  • Share save scheme
  • Eye care vouchers
  • Recommend a friend scheme
  • Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
  • Cycle to work scheme
  • Long service recognition
  • My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
  • Discounts on HP products
  • EE mobile contract discount offers
  • Gym discounts
  • Health Shield (discounted premiums on health care cash plan)
  • Regit Assist 24/7 accident helpline – free joining
  • All the above managed through our Employee Engagement Platform – Spotlight


A Little Bit About Us


Brandon Hire Station is the leading provider of tool and equipment hire in the UK.

Our commitment to exceptional customer support services is unmatched in the industry. We guarantee timely delivery of our tools and equipment through our branded vehicles and FORS accredited drivers. Plus, with our 'Everyday Product Hire Guarantee', you can trust that our most hired products are always available at every branch, every day, collected or delivered throughout the UK.

At Brandon Hire Station, we're actively looking for passionate individuals to join our team. We're committed to providing the highest level of service to our customers and we're always on the lookout for like-minded professionals who share our dedication to excellence.

If you're interested in working for a company that's committed to providing exceptional customer support services, we invite you to apply for a position with Brandon Hire Station today.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

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