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Field Service Engineer jobs in Yorkshire

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    • Identify technical, product and service trends and escalate concerns appropriately.
    • Ability to work independently and manage a varied, field-based workload.
  • View similar jobs with this employer
    • Other electro-mechanical field service environments.
    • We're looking for a hands-on engineer with strong fault-finding ability and a passion for delivering…
    • Collaboration: Share field insights with internal teams to drive product innovation.
    • Pluses: Previous field service experience or knowledge of gas/particulate…
    • I am really keen to see your CV if you are an experienced field service engineer, ideally with LOLER and PUWER and good experience in a relevant mechanical…
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    • Carry out PPM and breakdown on materials handling machinery on a field service engineering basis.
    • Part of a team of engineers, you'll be responsible for…
    • Adherence to working instructions, as specified by internal and external clients.
    • Attend and pass internal and industry recognised external training courses,…
    • Delivering a first class, high quality service offering for Mobile Decon hire, service and equipment sales which positions Thermac as the market leader and the…
    • Completing all necessary service documentation accurately.
    • Attending reactive service calls at customer premises.
    • Maintaining clear and accurate job records.
    • Documentation & Reporting: Accurately complete all required paperwork and service sheets to maintain detailed service and repair records.
    • Excellent customer service and communication skills.
    • Build positive relationships with customers through excellent service.
    • Overtime (approx. 30 hours): £650.
    • Complete accurate and compliant digital service documentation.
    • Excellent understanding of Microbiological Safety Cabinet , Pharmaceutical Isolator’s, Cleanrooms…
    • Experience working independently in a field-based service role.
    • Maintaining accurate service reports and documentation.
    • Up to £37,000 Basic | OTE £48,000+*.
    • The vacancy advertised is as a field engineer focusing on CMS machines for advanced materials in the UK and Ireland for SCM Group (UK) Ltd (head office in…
    • Minimum of 2 years’ experience as an automatic door engineer.
    • Maintain a high standard of customer service and professionalism at all times.
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    • Full UK driving licence and excellent customer service skills.
    • Strong understanding of metering regulations and safety standards.
    • Company vehicle and fuel card.

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Job Post Details

Technical Sales Support Engineer
Grant UK
Leeds
Full-time
Apply on company site

Job details

Pay information not provided
Sick pay, Life insurance, Company car, Company pension, Private medical insurance
Full-time
Leeds

Full job description

Working for Grant Engineering UK as a Technical Sales Support Engineer, you will provide hands-on technical support to the Renewable and Field Sales teams, helping to develop new Air Source Heat Pump (ASHP) business and strengthen relationships with existing installers and customers.

You will provide technical expertise across site surveys, system design, commissioning, training and fault finding while also working collaboratively with Technical, Design, Training and Customer Services teams to deliver excellent customer support.

This is a field-based role, preferably covering Central and Northern UK, with flexibility to support other areas when required.

Duties & Responsibilities

  • Provide technical sales support to installers and the external sales team. Also responsive to product support on phone and email.
  • Build strong relationships with customers and installers through professional, practical technical support.
  • Attend customer and site visits, including:
    • Site surveys, heat loss calculations and system design.
    • Sales and technical training visits.
    • Product commissioning, handovers, system analysis and fault finding
    • On-site training and technical presentations.
  • Identify technical, product and service trends and escalate concerns appropriately.
  • Identify potential sales opportunities and refer leads to the relevant sales team.
  • Promote appropriate training for installers and engineers.
  • Travel extensively across the region, including occasional overnight stays.

Skills & Experience

Essential:

  • Experience within the heating, plumbing, building services or renewable energy industry.
  • Strong technical knowledge of heating systems and hydronics.
  • Good understanding of heat loss calculations, pipe sizing, radiator sizing and flow rates.
  • Understanding of heating system electrics and renewable heating technologies.
  • Excellent communication and interpersonal skills, with the ability to work confidently with installers, engineers, sales teams and customers.
  • A practical, hands-on and proactive approach to problem solving.
  • Ability to work independently and manage a varied, field-based workload.

Desirable:

  • Experience with Air Source Heat Pumps and/or Grant ASHP systems.
  • Knowledge of MCS standards and relevant Building Regulations.
  • Experience with oil-fired boilers, biomass, solar thermal or unvented hot water systems.
  • Recognised hydronics training or qualification, such as Heat Geek, Northampton Heating Academy or Warmur Academy.

Job Type: Full-time

Benefits:

  • Company car
  • Company pension
  • Life insurance
  • Private medical insurance
  • Sick pay

Work Location: In person

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