Fife Council jobs in Dunfermline

Proposed Interview Date: Week Commencing 20 July 2026

Closing Date: Wednesday 8 July 2026

Contract Type: Permanent

Salary Range: FC5 £29,170.80 to £31,761.26

Working Pattern: 36 hours per week, Monday to Friday

Location: Fife House

Supporting Statement

As part of your application, you must provide us with a
Supporting Statement
which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the
How to Apply
section of our Career Site.
Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV.
More information is available on our Career site at
www.fife.gov.uk/jobs/supportingstatement
.

Job Details

An excellent opportunity has arisen to join the Transaction Team within the Payroll Service. We are recruiting for 4 Transaction Team Assistants to support a range of payroll processing and testing activities.

As part of this role, you will play a key part in supporting the delivery and development of payroll services, including involvement in payroll processing, validation and testing activities, helping to ensure systems and calculations are accurate and compliant.

You will contribute across a variety of transactional processes, ensuring that payments to employees, pensioners and third parties are calculated, processed and reconciled accurately, in line with legislation, policy and internal procedures.

You will support a combination of the following duties:

Processing and supporting the accurate delivery of payroll, including identifying and resolving errors and improving processes

Interpreting and applying payroll legislation, policy, procedures and guidance to ensure payments and transactions are processed correctly

Undertaking payroll testing and validation activities, ensuring changes to systems, schemes or processes are accurately reflected before implementation

Undertaking reconciliations and control activities across payroll payments, bank transactions and ledger balances, ensuring all payments are correctly allocated, processed and accounted for

Processing payments including BACS and Bankline payments

Supporting pension-related calculations and payments where required

Providing customer support across multiple communication channels and resolving queries

Ensuring overpayments, advances and corrections are handled appropriately

Working to agreed KPIs and contributing to service improvement and efficiency activities

The Person

We’re looking for someone who brings accuracy, enthusiasm and a strong customer focus to a busy transactional environment.

You’ll be the kind of person who takes pride in getting the details right while delivering a friendly and reliable service to colleagues and external partners.

You will thrive in this role if you can bring:

A background in finance or customer service, and the confidence to handle payments, queries and data with care and precision.

A genuine commitment to delivering a high-quality service, ensuring tasks are completed accurately, on time and in line with procedure.

Strong organisational skills — you can manage your own workload, juggle competing priorities and stay focused under pressure.

Clear, professional communication, with the ability to support colleagues, respond to customer enquiries and explain information confidently.

Comfort with digital systems, including spreadsheets, databases and other business applications, along with a willingness to learn new tools and processes.

An analytical mindset, able to spot discrepancies, reconcile information and work methodically through complex or detailed tasks.

A positive, collaborative approach, working closely with teammates and other services to keep things running smoothly.

The ability to interpret policies and processes, applying them correctly and knowing when to seek clarity.

Professionalism and integrity, especially when dealing with sensitive financial and personal information.

Above all, you’ll embody the Council’s behavioural commitments — taking ownership, focusing on customers, working together, embracing technology and delivering results

As a progressive employer, we offer the opportunity to work in this role as a “blended working” arrangement with home-working opportunities and occasional office-working as required. While the significant part of the role can and will be carried out remotely, candidates should be able to travel to and attend office locations in Fife as required.

Further Information

• 
  Role Profile -
  When preparing your supporting statement, review the role profile and think about how you meet the essential criteria
  Role Profile

• 
  How We Work Matters -
  Our employees are expected to display and promote certain behaviours in the workplace. See our
  How We Work Matters
  behaviour framework for more information.

• 
  Employee Benefits -
  Employees have access to a benefits package that offers discounts on a wide range of products and services

• 
  Directorate Information -
  Council Department information

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  Alternative Formats
  -
  Job information can be made available in alternative formats, to make a request please email:
  transactions.recruitment@fife.gov.uk

• 
  AI
  - We recognise that Artificial Intelligence (AI) is being used by many people when they are applying for jobs and preparing for interview. Candidate guidance on the use of AI in the recruitment process is available
  here