Financial Adviser jobs in Madeley

Experienced Financial Adviser Administrator

Cheshire West

Salary: Up to £35,000

Are you an experienced Financial Services Administrator looking to take the next step in your career? Do you enjoy supporting advisers, mentoring colleagues and handling more complex client cases while remaining hands-on in delivering exceptional client service?

Our client, a well-established and growing financial planning firm, is seeking a Senior Financial Services Administrator to join their collaborative team. This is an excellent opportunity for an experienced administrator who is passionate about delivering outstanding client outcomes while helping to drive operational excellence across the business.

The Role

As a Senior Financial Services Administrator, you'll play a key role in supporting Financial Advisers and Paraplanners, managing complex client administration and acting as a technical point of contact for the wider team. You'll also provide guidance to colleagues, assist with training and contribute to the continuous improvement of processes and client service standards.

This is a varied position where you'll combine technical expertise with first-class client service in a supportive and professional environment.

Key Responsibilities

• Manage complex financial services administration cases from start to finish.
• Provide technical support and guidance to colleagues on more complex queries.
• Support the induction and development of new team members.
• Process new business across pensions, investments and protection.
• Prepare illustrations, application forms and portfolio valuations.
• Manage fund switches, withdrawals, top-ups and rebalances.
• Liaise with providers to progress business and obtain accurate information.
• Prepare client review packs and support annual review processes.
• Maintain accurate client records across back-office systems and provider platforms.
• Assist with the delivery of the firm's Centralised Investment Proposition (CIP).
• Book client meetings and prepare pre and post meeting documentation.
• Ensure all work is completed accurately, compliantly and within agreed service standards.
• Identify opportunities to improve processes and support continuous business improvement initiatives.

About You

To be successful in this role, you'll have:

• Previous experience within a Financial Planning or Wealth Management administration role.
• Strong knowledge of pensions, investments and protection products.
• Experience using provider platforms and financial services back-office systems.
• Excellent organisational skills with the ability to manage multiple priorities.
• Outstanding attention to detail and accuracy.
• Strong communication skills and a proactive, team-focused approach.
• The confidence to support colleagues and share technical knowledge.
• A commitment to delivering exceptional client service.

Desirable:

• Experience using Intelliflo Office.
• Experience mentoring or supporting junior administrators.
• Progress towards, or completion of, the Level 4 Diploma in Financial Planning.

What's on Offer?

• Salary of £32,000 - £35,000
• Opportunity to join a respected and growing financial planning business.
• Varied and technically interesting workload.
• Supportive and collaborative team environment.
• Ongoing professional development and career progression opportunities.
• The chance to play a key role in maintaining exceptional client service standards.

If you're an experienced Financial Services Administrator ready to take the next step into a senior role, we'd love to hear from you.

Apply today via NJR Recruitment or call quoting the reference NJR16876

Please note: Due to a high volume of applications, if your CV does not reflect the essential requirements, or you answer 'no' to key screening questions, we may not be able to contact you.

#ADM

Pay: £30,000.00-£35,000.00 per year

Application question(s):

• Are you an experienced IFA Administrator?

Work Location: In person