Fire Safety Systems jobs in Bury St. Edmunds

Shape the Future of Fire Safety Consultancy

Principal Fire Safety Consultant

Location: UK (Hybrid or remote with travel to client sites as required)
Company: Shield Safety

Lead, Influence, and Deliver Expert Fire Safety Consultancy

At Shield Safety, we are passionate about protecting people and helping businesses operate safely and compliantly. For over 20 years, we have supported organisations across hospitality, retail, and leisure with expert Environmental Health consultancy and innovative technology.

We combine expert consultancy with our award-winning compliance platform, RiskProof, giving clients smarter, simpler ways to manage health, safety, and fire compliance. Our clients include independent operators and some of the UK’s best-known brands, such as Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC.

We are looking for a Principal Fire Safety Consultant to join our Safety Consultancy team in a senior role. This is an opportunity to influence national client partnerships, shape fire safety services, and maintain the high technical standards our clients rely on. You will act as a trusted advisor, subject matter expert, and mentor, helping to develop both our services and our people.

Why Join Shield Safety

• Work with leading national brands across Hospitality, Retail, and Leisure
• Influence the development and strategy of fire safety consultancy services
• Combine technical consultancy with innovative compliance technology
• Join a collaborative team that values expertise, professional development, and knowledge sharing

Principal Fire Safety Consultant

Job Purpose

The Principal Fire Safety Consultant is responsible for delivering high-quality fire safety consultancy services, providing actionable insights and practical solutions for clients. This includes supporting compliance, operational excellence, and Know Your Customer (KYC) activities such as Fire Risk Assessments, and supporting to develop and refine fire safety offerings. The role also involves providing expert advice on fire safety matters raised through the Safety Advice Line, meetings, and project work, ensuring alignment with Shield Safety’s products and standards.

Key Responsibilities

The role has responsibility for the following:

Client Engagement & Solutions

· Build trusted, long-term relationships with clients by understanding their needs, identifying areas of concern, and delivering clear, concise, and practical advice. Provide proactive and reactive consultancy, including technical input to pre-sales, onboarding, and ongoing support. Ensure solutions are aligned with Shield Safety’s product suite and commercial objectives.

Product & Service Development

· Collaborate with internal stakeholders to shape, launch, and continuously improve fire safety products and services. Identify opportunities for growth and enhancement of the fire safety function, contributing strategic recommendations and supporting the commerciality of offerings.

Technical Expertise & Support

· Act as a subject matter expert for fire safety, providing technical advice via the Safety Advice Line, and in-person meetings. Guide clients through onboarding, system use, and service expectations. Support internal investigations into fire safety incidents, assess compliance, and analyse relevant documentation.

Compliance

· Review client management systems and documentation for fire safety compliance. Liaise with regulators and Primary Authority partners to ensure effective communication and regulatory alignment.

Leadership, Training & Culture

· Foster a culture aligned with company values, providing leadership and support within the Safety Consultancy department. Support the induction, onboarding, and ongoing development of new Fire Risk Assessors and team members, including mentoring, personal development plans, and continuing professional development content. Participate in team-building, strategy setting, and training activities.

Sales & Account Management Support

· Work closely with Sales and Account Management teams to provide product knowledge, support sales leads, and attend client meetings as needed. Identify and communicate trends and opportunities for service expansion.

Performance Management

· Prioritise tasks effectively, working independently and within a team to meet personal and departmental KPIs and performance targets. Support the response to fire safety-related complaints, ensuring comprehensive investigation and resolution.

Quality Assurance

· Assist Fire Quality Assurance/Validation with formal responses to appeals and ensure KPIs are met.

Requirements

• Level 5 Diploma in Fire Safety
• Proven experience in a management or leadership role in Fire Safety Consultancy
• Excellent leadership, communication, and interpersonal skills
• IT literate and competent in the use of Microsoft Office 365
• Strong problem-solving abilities and attention to detail
• Ability to travel to client sites as needed

All About Us

Every Day Safer

Shield Safety is one of the UK’s leading Environmental Health Consultancies, trusted for over 20 years to help businesses stay compliant, operate efficiently, and keep people safe. As a software enabled services business, we combine expert consultancy with our award winning digital platform, RiskProof, providing organisations with a smarter, simpler way to manage health and food safety compliance.

We work with thousands of businesses across Hospitality, Retail, and Leisure from independent cafés to household names such as Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC. With a 90 percent client retention rate, customers rely on us to remove the stress, cost, and complexity from safety management.

We are also proud to be the first certification body for Safe to Trade, a pioneering standard that raises the bar in food hygiene, cleanliness, and allergen management through independent annual assessments.

Our Values

At Shield Safety, we take great pride in what we do, our customer service and our work culture. Driving all of this are the values we live and breathe every day.

Passion

We love what we do and bring energy to every challenge. Our enthusiasm shines through in our commitment to protecting lives and helping businesses thrive.

Excellence

We never lose sight of the fact that people and businesses depend on us. We strive for the highest standards, always learning, innovating, and going the extra mile.

People First

We put people at the heart of every decision. Our team, our customers, and the wider public matter. Collaboration, trust, and kindness shape our everyday actions.

We combine passion with a relaxed, fun workplace. We thrive in a fast paced, collaborative environment and support every team member with tailored training and opportunities for growth and developing new skills. If you are ambitious and enjoy working with other passionate, like minded people, you will fit right in.

Benefits

Some of our benefits include:

• 5 weeks’ holiday plus bank holidays with the option to purchase an extra 5 days, taking this up to 6 weeks’ holiday if preferred
• Flexible working options including flexi-time and remote working
• Employee Assistance Programme and Wellbeing App
• Generous enhanced Maternity Leave and Paternity Leave
• Monthly one-to-ones with your Manager to ensure you have all the support you need
• Health Cash Plan to claim back the cost of various private healthcare, dental, and holistic treatments
• Clear progression opportunities
• Support for training and development for all colleagues

Job Types: Full-time, Permanent

Pay: £60,000.00 per year

Benefits:

• Additional leave
• Company car
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Flexitime
• Free flu jabs
• Free or subsidised travel
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay
• Store discount
• Transport links
• Work from home

Application question(s):

• Do you have Level 5 Diploma in Fire Safety?

Education:

• Diploma of Higher Education (required)

Experience:

• management or leadership: 2 years (required)

Work Location: On the road