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Job Post Details

Tenant Health and Safety Officer - job post

Queens Cross Housing Association
3.0 out of 5 stars
Glasgow G20 7BE•Hybrid work
£42,722 - £46,901 a year - Permanent, Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £42,722 - £46,901 a year

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Monday to Friday

Location

Glasgow G20 7BE•Hybrid work

Benefits

Pulled from the full job description

  • Sick pay
  • Company pension
  • Cycle to work scheme

Full job description

Job Title: Tenant Health and Safety Officer

Department: Property and Placemaking

Section: Cyclical and Compliance

Salary: Grade 7, £42,723 - £46,902

Contract: Full-time, Permanent

Hours: Monday - Friday, 35 hours per week

Role Overview

Queens Cross Housing Association is an award-winning social landlord based in the northwest of Glasgow. With 4,355 properties adjacent to the city centre and West End and the Forth and Clyde canal running through, it is a place where people are proud to live and to work. Queens Cross Group includes a Registered Social Landlord, a property management subsidiary (Queens Cross Factoring) and a social enterprise which lets commercial property (Queens Cross Workspace).

Do you have a qualified technical background, or previous relevant experience, that can be applied to domestic property? Do you have a comprehensive knowledge of the mandatory and statutory requirements for social housing property safety? Do you have a background of managing contractors?

As the Tenant Health & Safety Officer for Queens Cross Housing Association, you’ll play a pivotal role in ensuring that we comply with our legal obligations in relation to tenant safety and cyclical maintenance. Whilst social housing experience is advantageous, it is not essential – we are looking for candidates with a good understanding of the technical aspects of gas safety, water safety (such as managing legionella risk), lift safety, electrical safety, fire safety and asbestos.

Key Responsibilities

  • Ensure that we understand and deliver our legal obligations for tenant property safety.
  • Manage contractors.
  • Assist in the organisation and management of cyclical maintenance.
  • Build relationships and influence decision-making to enhance service delivery.
  • Be comfortable implementing digital solutions and using software systems.
  • Have excellent communication skills to engage with customers, colleagues, and stakeholders.
  • Have a keen eye for detail and the confidence to speak up when something doesn’t appear right.

Essential Criteria

  • Minimum of 3 years’ experience delivering a technical services function in a customer service focused environment.
  • Technical knowledge of Health & Safety / Compliance policies and procedures for domestic property.
  • Understanding of practical management of Health and Safety in domestic property e.g. gas, electricity, asbestos, legionella, passenger lifts, fire safety, etc.
  • Excellent interpersonal and communication skills and the ability to effectively deal with challenging situations in a calm and professional manner.

How to Apply

  • Click Apply and complete your online profile.
  • Upload an up-to-date CV with any employment history gaps clearly explained.
  • Include a short introductory statement outlining why you’re applying and how you meet the essential criteria of the role.
  • Add any relevant qualifications or training.

Further Information

For any questions regarding this role, or to arrange a conversation with the hiring manager, please contact Recruitment@qcha.org.uk

This vacancy will close at 1pm, Friday 31 July 2026. Interviews are expected to take place on 10th and 11th August 2026.

Job Types: Full-time, Permanent

Pay: £42,722.00-£46,901.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Sick pay

Work Location: Hybrid remote in Glasgow G20 7BE

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