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    • Support the General Manager in the overall running of the hotel, restaurant and bar, deputising when required.
    • What We’re Looking For*.
    • Creating a visible, confident presence on the floor and behind the bar.
    • Have proven experience in restaurant and/or bar management within a quality hotel or…
    • We have full time positions available and are looking for the right person to join the Monties family.
    • Free entry to all of our late-night venues.
    • You'll have the awareness,instinct and confidence to anticipate needs,make decisions and keep the restaurant running beautifully.
    • An experienced bar supervisor who is confident taking ownership of the bar during service.
    • Someone who can run the bar with ease and confidence.
    • This role will run from 1st December 2026 until 7th January 2027 - 24 Hours Per Week.
    • Flexibility to work, including weekends and late nights on our adult…
    • Overseeing service across the restaurant, bar, Costa Coffee shop, outdoor dining area and event space.
    • Experience managing a food and beverage team in a hotel,…
    • Flexibility: A strong presence on the floor during peak trading hours, including nights and weekends.
    • What We Are Looking For:Experience: A minimum of 3 years…
    • You’re comfortable flexing between bar, restaurant and hosting roles.
    • Managing and supporting the bar and restaurant team, leading by example.
    • SUSHISAMBA Heron Tower's front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising…
    • Manage rotas, stock, supplier relationships and day-to-day operations across the restaurant, terrace, conservatory, bar and private dining space.
    • You will have previous restaurant and bar or food and beverage experience, with the confidence to work as part of a team and deliver exceptional service…
    • Work closely with the kitchen and bar teams to ensure seamless service.
    • Has previous management or supervisory experience in a quality restaurant or premium…
    • The bar and restaurant operate as two connected businesses with different customer experiences.
    • Supervise bartenders and bar support staff.
    • Experience as a Floor Manager, Assistant Manager, or similar role in a busy restaurant or wine bar.
    • Working closely with the General Manager and management…

Job Post Details

Assistant Hotel and Restaurant Manager
£32,000 - £38,000 a year
Permanent, Full-time

Job details

£32,000 - £38,000 a year
Employee discount, Company pension, Discounted or free food
Permanent, Full-time
Chathill NE67 5AY

Full job description

Assistant General Manager – 5-Star, Michelin Key Boutique Hotel

Are you an experienced hospitality leader ready to take the next step towards general management?

We are looking for an ambitious and driven Assistant General Manager to join our team at a 5-star, Michelin Key boutique hotel. This is an exciting opportunity to help lead a refined, high-end operation where exceptional service, attention to detail and a memorable guest experience are at the heart of everything we do.

The Role

As Assistant General Manager, you will work closely with the General Manager to lead the day-to-day running of the hotel, restaurant and bar. You will deputise in their absence, drive standards across every department, and play a key role in the hotel’s commercial performance.

Key Responsibilities

  • Support the General Manager in the overall running of the hotel, restaurant and bar, deputising when required
  • Lead, motivate teams to deliver outstanding service
  • Be a visible, hands-on presence on the floor, engaging with guests and setting the standard for the team
  • Ensure daily checklists are completed accurately and consistently across all departments
  • Uphold and enforce the hotel’s standards, ensuring every team member adheres to them
  • Follow, embed and continually improve standard operating procedures (SOPs), identifying opportunities to raise standards and efficiency
  • Help drive revenue across rooms, food and beverage, identifying commercial opportunities and upselling
  • Assist with rotas, recruitment, training and staff development
  • Handle guest feedback and online reviews, resolving issues with professionalism and care
  • Work closely with the kitchen team to ensure seamless communication and service flow
  • Ensure compliance with licensing, health and safety, food safety and HR standards
  • Maintain the highest standards of presentation, cleanliness and guest experience throughout the hotel

What We’re Looking For

  • Proven experience in a senior hospitality management role, ideally as an Assistant Manager, Deputy Manager or Restaurant Manager in a high-end hotel or restaurant
  • A passion for delivering outstanding guest experiences in a luxury setting
  • Strong leadership skills, with the ability to inspire, develop and hold a team to high standards
  • Good commercial awareness and confidence working with budgets, figures and KPIs
  • Excellent communication and interpersonal skills
  • A calm, organised approach in a fast-paced environment
  • High attention to detail and a commitment to quality
  • A proactive attitude with the ambition to progress into general management
  • A Personal Licence is desirable but not essential

Why Join Us / The Package

  • Competitive salary, negotiable depending on experience
  • The best tip scheme in Northumberland
  • Be part of an award-winning, Michelin Key holding venue
  • Clear pathway to General Manager and further career progression
  • Full training and support to help you grow
  • Group pension scheme
  • Staff discounts and benefits package
  • Staff accommodation available
  • Work within a passionate, supportive and high-performing team in a luxury environment

Job Types: Full-time, Permanent

Pay: £32,000.00-£38,000.00 per year

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount

Experience:

  • Supervising experience: 1 year (preferred)
  • Restaurant management: 1 year (preferred)
  • Bar management: 1 year (preferred)
  • Hospitality: 3 years (required)
  • Customer service: 1 year (preferred)
  • Management: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

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