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    • *Salary: *Base Salary of £33,000.00 - £36,000.00 plus performance bonus potential of up to £20,925 (OTE £56,925).
    • Delivering outstanding after-sales service.
    • Commercial flooring: 5 years (required).
    • Strong knowledge of flooring materials, techniques and trends.
    • Proven experience in sales and delivering commercial…
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    • Previous carpet and flooring industry experience is a must..
    • Visit customer properties to measure and assess flooring requirements*.
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    • Support your team with promotional changes and store housekeeping, and report into one of our fab Store Managers (a master of all things flooring)!
    • We are currently looking for 2 experienced Floor Layers for an upcoming PureGym fit-out in Greenwich.
    • Previous PureGym fit-out experience is essential.*.
    • Refurbish or replace lift interiors, flooring, panel displays, communication systems, buttons, and lighting.
    • Isolate problems and carry out repairs.
    • Driving van from depot to site.
    • Carrying out surveys of customer lofts and presenting loft solutions to customers.
    • Working safely at height, from ladders.
    • To undertake bathroom refurbishment work, including removal and replacement of sanitaryware, tiling, silicone finishing, boxing-in, flooring preparation, making…
    • Carry out strip-out works (flooring, plasterboard, skirting) where required.
    • £32–£60 per hour | OTE £80,000+.
    • Install and manage drying equipment*.
    • This is a commercially focused role where you’ll build strong, long-term customer relationships, identify new project opportunities and increase specifications…
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    • As part of the Twenty47 Group, we support major hospitality, commercial and retail clients, delivering high standards and rapid response solutions.
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    • As part of the Twenty47 Group, we support major hospitality, commercial and retail clients, delivering high standards and rapid response solutions.
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    • You must be able to demonstrate competence within your primary trade, with the ability to carry out various multi-trade tasks such as basic plumbing, tiling,…
    • Full-Time | Self-Employed | Company Van & Fuel Card Provided*.
    • Full and partial property renovations and refurbishments.
    • Bathroom and wet room renovations.
    • Complete carpentry and joinery works including doors, locks, skirting boards, kitchen repairs, and flooring installations.
    • Must hold a full UK driving licence.

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Job Post Details

Luxury Showroom Manager
Quorn Stone
·
4.9
Royal Tunbridge Wells
£33,000 - £36,000 a year
Full-time
Apply on company site

Job details

£33,000 - £36,000 a year
Paid training, Employee discount, Employee assistance programme, Company pension
Full-time
Royal Tunbridge Wells

Full job description

Who We Are:

Established in 1995, Quorn Stone is a leading retailer and importer of luxury natural stone and porcelain flooring. With 9 showrooms across the UK and our Head Office based in Loughborough, we are passionate about delivering the highest quality products alongside exceptional customer service.

We work with homeowners, designers, and trade professionals to bring beautiful spaces to life, and pride ourselves on our knowledgeable team, supportive culture, and commitment to excellence.

The role:

  • Salary: Base Salary of £33,000.00 - £36,000.00 plus performance bonus potential of up to £20,925 (OTE £56,925)
  • Working hours: 37 hours per week, with 2 days off.
  • Location: Tunbridge Wells

Are you an experienced sales or showroom manager with a passion for interiors, design and exceptional customer service?

Quorn Stone is looking for a Showroom Manager to lead our Tunbridge Wells showroom, develop a small sales team and deliver an outstanding experience for every customer.

As the Showroom Manager, you will take full responsibility for the day-to-day management of the showroom, ensuring it is presented to the highest standard at all times. You will lead a small sales team, deliver exceptional customer experiences, and provide expert advice on product suitability and design.

Your role will involve managing client relationships from initial enquiry through to aftercare, while maintaining gold-standard service across all showroom operations.

What You Will Be Doing:

  • Management of a small sales team, including development and support
  • Welcoming customers and building strong, lasting relationships
  • Providing advice on suitability, sizing, pricing, and design with a natural flair for interiors
  • Creating quotations, processing payments, and arranging deliveries
  • Delivering outstanding after-sales service
  • Managing showroom diary and online appointments
  • Updating the CRM system with customer information and daily activity
  • Problem solving and handling customer queries effectively
  • Ensuring the showroom is always presented to an exceptional standard
  • Occasional travel to other showrooms and Head Office

To be an excellent Showroom Manager, you will need:

  • Excellent customer service, organisation, and time management skills
  • Proven ability to drive sales with a commercial mindset
  • Confidence engaging with customers face-to-face and building rapport
  • Strong written communication skills with the ability to produce clear, concise emails
  • Experience managing, developing, and motivating a team
  • A background in design, interiors, or a creative industry
  • Exceptional attention to detail
  • A proactive, hands-on approach in a fast-paced environment
  • Strong interpersonal skills and ability to use initiative
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word)
  • High-end retail or construction industry experience (desirable)
  • Full UK driving licence and ability to travel occasionally

Benefits We Offer:

  • A friendly and welcoming team environment
  • Competitive salary package with bonus potential
  • Paid training and development opportunities
  • Employee Assistance Programme
  • Competitive holiday allowance with option to buy additional days
  • Enhanced parental leave
  • Company pension scheme
  • Healthcare cash plan (Simply Health)
  • Employee, friends, and family discount on Quorn Stone products
  • Wellbeing initiatives, including Mental Health First Aiders
  • 2 volunteering days per year

If youre passionate about interiors, enjoy working with people, and are looking to grow your career in retail management, wed love to hear from you. At Quorn Stone, we are committed to building an inclusive workplace where everyone feels valued, respected, and able to thrive. We welcome applications from people of all backgrounds, experiences, and perspectives - if youre excited about the role but dont meet every requirement, we still encourage you to apply.

Opening hours:
MondayFriday: 9:00am5:00pm
Saturday: 9:30am5:00pm
Sunday: 10:30am4:00pm

Work Location: In person

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