Florist jobs

Company Information and Introduction:

Do you have a passion for flowers, a creative eye for design and the leadership skills to bring out the best in a talented team?

We’re looking for an experienced Floristry Manager to take the lead in our busy and creative department. You’ll be responsible for overseeing the day-to-day operation of the floristry team, ensuring every arrangement meets our high standards while delivering the exceptional service our customers expect. With opportunities to work across weddings, funerals, functions and everyday floristry, this is a varied role where your creativity and experience can truly shine.

Longacres Garden Centre aims to be the destination of choice for garden enthusiasts, offering exceptional service and high-quality products at competitive prices. Established in 1979 as a family-run business, Longacres has grown to include six stores across the South East of England, employing over 700 staff in 2026. As a growing company, we provide ample opportunities for personal development and learning within a supportive, inclusive, and friendly team environment. We are deeply committed to our loyal customers, delivering high quality products while maintaining affordability. Guided by our core values - trust and integrity, family, teamwork, accountability, and retail excellence - we strive to continuously enhance the customer experience and foster lasting relationships.

Benefits: -

• Free onsite parking

• 15% Staff discount (Increase to 20% after 5 years of service)

• Training and development with opportunities to forge a career with us

• Pension plan

• Holiday entitlement of 29 days, including bank holidays

Store: Shepperton

Department: Floristry

Contract: Full-Time

Includes: Monday to Friday with a rota’d day off in the week and alternate weekends

Hours: 37.5 hours per week

Key Responsibilities and Duties:

• Manage daily operations of the floristry department

• Organise staff schedules and rotas

• To manage the floristry team which will include planning & managing staff resources

• Lead and inspire the team to deliver exceptional designs and service

• Allocating staff duties to ensure all tasks are actioned in priority order and completed within an acceptable timescale.

• Coordinate daily team activities to meet departmental goals within set timelines

• Maintain quality standards and oversee inventory management

• Address and resolve complaints from both staff and customers efficiently

• Provide excellent customer service and assist with any enquiries

• Ensure the shop is fully stocked, visually appealing, and staffed to assist customers

• General housekeeping of the floristry department, ensuring clean and tidy work stations

• Replenishing and merchandising products on the shop floor as required ensuring that all the products are correctly priced, clearly marked and displayed safely

Key Skills and Competencies:

• Minimum 2 years’ Experience

• Experience in weddings, funerals, functions, cooperate etc.

• Flower knowledge is essential for this role

• Approachable and enthusiastic

• The ability to work to deadlines efficiently and effectively

• Able to work in a fast-paced working environment

• Excellent customer service skills

• Excellent communication skills – you’ll be speaking regularly with various stakeholders

• A relevant qualification in floristry is desirable but not essential.