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    • Up to 30% discounts at onsite retail, food and beverage vendors.
    • The annual salary stated is based on the Full-Time Equivalent (40 hours per week).
    • View all Southbank Centre jobs - London jobs - Retail Sales Associate jobs in London
    • Salary Search: Retail Assistant salaries in London
    • See popular questions & answers about Southbank Centre
  • View similar jobs with this employer
    • All uniform provided or paid for.
    • We also provide a yearly uniform allowance available to replace any old uniform when needed.
    • Introduce a friend bonus £1000.
    • THIS IS NOT* passive income, base pay, salaried.
    • THIS IS* commission-only, face to face sales, travel covered, self-employed role.
    • Assisting with buffets and food service.
    • We are looking for reliable, friendly and hardworking Conference Support Staff to join our catering team at conferences…
    • Fabulous incentives to win each month - including spa breaks,trips abroad,food and drink hampers and tickets to festivals.
    • Meals on every shift and paid breaks.
    • The role require multitasking abilities and a willingness to support team members, along with a passion for food, service, and wine.
    • Part time role: 3 days per week.*.
    • We need a senior, hands-on expert to own Revenue across the whole Living Rooms portfolio.
    • Hotel Revenue: 4 years (required).
    • As of this year, we have donated 30 million meals (and counting) to children in the UK and India, with every Dishoomwalle contributing 55 meals per shift to…
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    • No zero hour contracts – we guarantee 30 hours.
    • Flexible rota’s released 2 weeks in advance to ensure a healthy work-life balance.
    • Assist in preparing and decorating the temple room ahead of programmes and festivals.
    • Undertake outreach on the streets of London and at public festivals and…
    • Food, Drink & Socials: Site-specific food discounts, on and off shift.
    • You are an aspiring leader who understands how to manage shifts effortlessly, drive wet…
    • You will join us on a full-time, permanent contract with the salary going up to £34,000 per annum plus an amazing, achievable bonus worth up to £7,000 per year.
    • Follow all food hygiene, food safety and allergen procedures.
    • Prepare ingredients and complete food preparation before service.
    • A genuine passion for hospitality,food and wine.
    • 50% off across all Columbo venues,plus free access to our events and festivals.
  • View similar jobs with this employer
    • As of this year, we have donated 30 million meals (and counting) to children in the UK and India, with every Dishoomwalle contributing 55 meals per shift to…
Retail Assistant
Southbank Centre
·
3.9
Southbank Centre, Belvedere Road, London SE1 8XX
£14.80 an hour
Fixed term contract, Part-time
Apply on company site

Job details

£14.80 an hour
Annual leave, Employee discount, Sick pay, Free fitness classes, Company pension, Flexible schedule
Fixed term contract, Part-time
Weekend availability
Southbank Centre, Belvedere Road, London SE1 8XX

Full job description

Description


We are currently looking for a Retail Assistant to join our Commercial - Retail team on a part time fixed term contract until 31 March 2027.

Join our retail team at the Southbank Centre, where we're dedicated to crafting inviting spaces and fostering memorable experiences together. With three bustling shops situated across our site—in the Hayward Gallery, Mandela Walk, and the newly refurbished space in the Royal Festival Hall—you'll play a vital role as a Retail Assistant. Your contributions will uphold our welcoming atmosphere and contribute to our culture of teamwork and innovation.

Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please paste the following URL into your browser to find the original advert: careers.southbankcentre.co.uk

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.


Key Responsibilities


  • Engage proactively with customers, fostering a welcoming environment by addressing their inquiries, offering thorough product knowledge, and providing tailored advice and recommendations whenever possible Implement inhouse visual merchandising strategies to create appealing displays that highlight key products and drive sales.
  • Utilise sales techniques to enhance the customer shopping experience and increase sales conversion rates.
  • Maintain up-to-date product knowledge to effectively assist customers and capitalise on sales opportunities, including upselling, while also being aware of site activities at the Southbank Centre.
  • Please note that this role entails regular weekend shifts, as well as rostered and variable weekday shifts with flexible hours

Skills & Experience


  • Previous experience in providing a high level of customer service in direct interactions, ideally within a sales setting.
  • Ability to identify and leverage sales opportunities to enhance revenue generation.
  • Clear and effective communication skills tailored to diverse audiences.
  • Proficiency in operating tills and transactions accurately.
  • Understanding of and dedication to promoting diversity and inclusion within the Southbank Centre and specifically within this role.

Benefits


As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:


  • A min 5% pension contribution (going up to 9% depending on employee contribution), from day 1 of employment
  • 28 days annual leave, plus bank holidays
  • Enhanced sick pay
  • Enhanced family leave benefits
  • Up to 30% discounts at onsite retail, food and beverage vendors
  • Staff ticket offers for SC events
  • Free entry to Hayward Gallery
  • Free/discounted entry with other reciprocal organisations
  • Free staff yoga

About Southbank Centre

We’re the UK’s largest centre for the arts, and a charity that is proud to bring millions of people together on London’s South Bank. Our mission is to make a difference to the lives of artists, audiences and communities through the variety of our programming and spaces. We look after an 13-acre site, which includes the Royal Festival Hall, the Queen Elizabeth Hall, the Purcell Room, and the Hayward Gallery.

If this role appeals to you, and you want to work with us to make the Southbank Centre the world’s most exciting centre for the arts, we would love to hear from you. We know that experience can look different for everyone, and encourage you to share your relevant skills with us whether they are from within the Arts or gained in other sectors.
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